Plaintiff Personal Injury Legal Settlement & Closing Specialist (Miami Lakes, Florida)
About The Position
The Ward Law Group is seeking an experienced Bilingual (English/Spanish) Plaintiff Personal Injury Legal Settlement & Closing Specialist. This role involves managing settlement reductions from beginning to end while maximizing client recoveries. It is a high-volume, production-driven position for someone who takes ownership, communicates with confidence, and thrives in a fast-paced legal environment. The specialist will independently manage the settlement reductions process for plaintiff personal injury cases from assignment through final disbursement, negotiating hospital and provider balances, preparing and reviewing settlement documentation, and coordinating with medical providers and insurance companies to ensure efficient case resolution and maximized client recovery. Success requires strong negotiation skills, accountability, urgency, attention to detail, and the ability to manage a high-volume workload. This position is 100% onsite in our Miami Lakes office.
Requirements
- Minimum 1 year of recent experience as a Plaintiff Personal Injury Settlement Specialist, Closing Specialist, Reductions Specialist, or similar role within a Plaintiff Personal Injury law firm.
- Fluent in English and Spanish.
- Experience independently negotiating hospital liens, hospital bills, medical provider balances, medical bills, and settlement reductions.
- Experience managing settlement reductions from intake through resolution.
- Experience preparing or reviewing settlement statements.
- Experience handling settlement disbursements.
- Experience managing multiple active settlement files simultaneously.
- Strong organizational skills and attention to detail.
- Excellent negotiation, communication, and problem-solving skills.
- Ability to work onsite Monday through Friday in Miami Lakes.
Nice To Haves
- Experience using Litify.
- Experience using Salesforce.
- Experience working in a high-volume Plaintiff Personal Injury practice.
- Demonstrated history of meeting or exceeding KPIs.
Responsibilities
- Independently manage reductions from assignment through final resolution.
- Negotiate hospital liens and medical provider balances.
- Negotiate reductions with healthcare providers, lienholders, and insurance companies.
- Apply effective negotiation strategies to maximize client recoveries.
- Monitor reduction timelines and proactively resolve delays.
- Prepare and/or review settlement statements and closing documentation.
- Verify settlement calculations and disbursement accuracy.
- Coordinate final settlement processing.
- Ensure all documentation is complete before disbursement.
- Coordinate with clients, attorneys, providers, insurance carriers, and lienholders.
- Obtain and review medical bills, records, and lien documentation.
- Maintain complete and accurate documentation in Litify.
- Prioritize workflow to ensure timely case progression.
- Provide proactive updates throughout the settlement process.
- Deliver exceptional client service during the final stage of representation.
- Resolve client questions professionally and efficiently.
Benefits
- Medical, Dental & Vision Insurance
- Company-paid Life Insurance
- Short-Term & Long-Term Disability
- Supplemental Insurance Options
- 401(k) with Company Match
- Paid Time Off
- Employee Assistance Resources
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
