Placement Support Specialist (Special Programs Case Manager I)

Elevance Health • Durham, NC

2d • Hybrid

About The Position

The Placement Support Specialist (Special Programs Case Manager I) performs case management by telephone and/or home visits, within the scope of licensure, for special programs such as Foster Care. The role manages overall healthcare costs for a designated population through integrated physical and behavioral health case management and whole-person care. It is a field-based position serving people throughout North Carolina; work includes travel to client sites or designated locations, with occasional office attendance for meetings or training. North Carolina residency is required, and candidates must live within reasonable commuting distance of a posting office unless an accommodation is granted as required by law.

Requirements

• Master’s degree in social work, counseling, or a related behavioral health field, or a nursing degree and at least 3 years of clinical experience in social work counseling with broad experience in complex psychiatric and substance abuse or substance use disorder treatment; an equivalent combination of education and experience may qualify.
• Active, current, and valid license as an RN, LCSW (as applicable by state law and scope of practice), LMHC, LPC (as allowed by applicable state laws), LMFT, or Clinical Psychologist to practice within the scope of licensure in applicable U.S. states or territories.
• North Carolina residency is required.
• Associate-level licenses, including LCSW-A and LCMHC-A, cannot be accommodated.

Nice To Haves

• Experience working with specialty populations.
• Clinical experience in social work counseling with a broad range of complex psychiatric/substance abuse and/or medical disorders.
• Ability to travel within the assigned DSS Region.

Responsibilities

• Conduct assessments to identify individual needs.
• Develop comprehensive care plans addressing objectives and goals identified during assessment.
• Support members’ access to appropriate, quality, cost-effective care and modify care plans as needed.
• Coordinate internal and external resources to meet members’ integrated physical and behavioral health needs.
• Coordinate social determinants of health and incorporate them into care planning.
• Work closely with state agencies and maintain knowledge of the system-of-care philosophy and its coordinated network of community-based services and supports.
• Build partnerships with designated populations and their families, addressing cultural and linguistic needs to support functioning at home, in the community, and throughout life.
• Evaluate health needs and identify applicable services and resources with members and their families.
• Provide patient education, perform medication reconciliation, identify community resources, and help arrange follow-up care.

Benefits

• Merit increases
• Paid holidays
• Paid Time Off
• Incentive bonus programs, unless covered by a collective bargaining agreement
• Medical benefits
• Dental benefits
• Vision benefits
• Short- and long-term disability benefits
• 401(k) with matching
• Stock purchase plan
• Life insurance
• Wellness programs
• Financial education resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level