PK Support Team Member

Won't Stop Operations — Café Patachou, Petite Chou, NapoleseIndianapolis, IN
Onsite

About The Position

The PK Support Team Member plays a hands-on role in the production kitchen (PK), supporting the packaging and shipment of Won't Stop Hospitality products. This position is responsible for assembling boxes, accurately packing and labeling items, and helping ensure every shipment goes out correctly and on time. The PK Support Team Member works efficiently and carefully in a fast-paced production environment, contributing directly to product quality and guest satisfaction beyond the walls of our cafes.

Requirements

  • Ability to follow written and verbal instructions accurately and consistently.
  • Strong attention to detail, particularly with labeling and order accuracy.
  • Ability to work efficiently and stay on task in a fast-paced, repetitive-motion environment.
  • Comfortable working independently as well as alongside a small team.
  • Reliable, punctual, and able to maintain regular attendance.
  • Positive attitude and willingness to learn.
  • Ability to read, write and speak fluently, in the primary language of the property location.
  • Ability to apply common sense, define problems, collect data and notify management when necessary.
  • Ability to successfully re-prioritize tasks in a moment’s notice.
  • Must be able to perform simple mathematical calculations.

Nice To Haves

  • No prior experience required; previous warehouse, production, packing, or kitchen experience preferred.
  • Previous kitchen, hospitality, or customer service experience is helpful but not required.
  • Valid Food Handler's permit may be required based on state or local regulations.

Responsibilities

  • Assemble shipping boxes and packaging materials accurately and efficiently.
  • Pack, weigh, and label items according to established standards and order specifications.
  • Perform quality checks on packaged items to ensure accuracy and product integrity before shipment.
  • Stage completed orders for pickup or shipment in an organized manner.
  • Restock and organize packaging supplies, keeping the workstation stocked and ready for production.
  • Maintain a clean, organized, and safe production workspace at all times.
  • Follow all food safety, sanitation, and handling guidelines as applicable to packaged product.
  • Communicate proactively with the PK Manager regarding supply needs, order volume, or any issues affecting shipment timing.
  • Work efficiently to meet daily packing and shipping deadlines.
  • Approach all tasks with positivity, reliability, and attention to detail.
  • Maintain regular and reliable attendance.
  • Other duties as assigned.

Benefits

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
  • Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the role.
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