PIT Manager-GCT
About The Position
Under the general direction of the Shift Manager, Table Games, this position is responsible for the overall management and profitability of table games on a shift basis while establishing a safe and welcoming work environment for all team members. Develops performance objectives and delivers performance evaluations for direct reports, implements all new table games initiatives as directed; actively participates in the recruitment and hiring process. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members. This opening reflects current vacancies we have.
Requirements
- High School Diploma
- Minimum 3 years of experience in gaming management
- Minimum 3 years leadership experience
- Food Safety Certificate
- Ability to successfully obtain a Gaming License
- Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
- Computer literacy in MS Office
Nice To Haves
- Post Secondary education or suitable combination of education and experience an asset
- Bilingual (English/French) is an asset but not required
Responsibilities
- Provides leadership and direction to the table games operations as well as develops performance objectives and delivers performance evaluations for direct reports
- Monitors table games operations on a shift basis
- May monitor slots at some locations
- Responds to and resolves issues as escalated
- Verifies requests for fills/credits on the gaming floor; verifies and maintains inventories
- Verifies jackpots and table games wins
- Assesses active table game performance/results and reports to the Shift Manager
- Trains team members
- Participates in all table games marketing initiatives
- Inspects the games area for repair, maintenance and facilities reporting
- Verifies team members timesheets
- Liaises and communicates effectively with all appropriate operational departments
- Develops and cultivates strong working relationships with all stakeholders (guests, ownership and team members)
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Manages other initiatives as required
Benefits
- We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
- We provide you with the tools and technology needed to delight your clients!
- You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
- Freedom to Innovate: supports new and better ways to be successful.
- Be your Authentic Self: environment that values diversity as a source of strength.
- This isn't your typical "corporate" job. We work hard and we have fun!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
