PIT Crew Executive Director Fellow

City of New York•New York, NY

9h•$83,718 - $200,000•Onsite

About The Position

The NYC Office of Technology and Innovation (OTI) is hiring a PIT Crew Executive Director for an 18-month tour of public service, ending July 2028. Supported by the Rockefeller Foundation, the role leads a team of Senior Fellows embedded with the Public Interest Technology (PIT) Crew and working closely with City agencies to launch public-facing products with tangible, measurable impact for New Yorkers. The team will pilot modern design and technology practices and a new way of working in City government to deliver high-quality user experiences faster and more cost effectively. This is a hands-on director position. The Executive Director leads the Senior Fellows team, brings clarity and action to ambiguous situations, and works closely with designers, engineers, product managers, user researchers, policy experts, and other City employees to turn problem statements into products and services. The role enables high-quality product, engineering, and design work, contributes directly as needed to unblock work, and fosters rapid and responsible delivery. The Executive Director also works with philanthropic partners to maintain strategic alignment and keep them engaged and informed.

Requirements

A baccalaureate degree from an accredited college and five years of satisfactory full-time experience related to projects and policies required by the position, or equivalent education and/or experience.

Responsibilities

Build and lead a high-performing team focused on delivering measurable impact for New Yorkers.
Establish modern best practices for the relevant discipline and promote their adoption.
Manage and mentor talent to ensure their time serving the City of New York is positive and meaningful.
Foster a culture of speed, quality, pragmatism, and public service.
Own and drive the team’s high-level roadmap; identify and scope new projects; and manage project allocation and staffing.
Ensure product launches are successful and deliver measurable impact for New Yorkers.
Ensure delivered products meet high standards of usability, accessibility, security, and privacy.
Collaborate and drive alignment across OTI, City Hall, philanthropic partners, and other City agencies.
Oversee special projects and initiatives as assigned.
Work closely with philanthropic partners to ensure strategic alignment and keep partners engaged and informed.
Work hands-on as needed, including individual-contributor work, to help unblock the team.