PIP/Med Pay Claims Associate

AllstateUSA - FL (Remote), FL

About The Position

National General is a part of The Allstate Corporation, offering a wide range of insurance products. This role is responsible for investigating and confirming the facts of loss for basic automobile accidents. The associate will apply analytical thinking to determine coverage, liability, and damages, and adjust and negotiate claims within their authority. This position supports multiple states and familiarity with NY Regulation 68 is preferred.

Requirements

  • Analytical Thinking
  • Case Management
  • Claims Administration
  • Claims Resolution
  • Claims Review
  • Communication
  • Customer Satisfaction
  • Insurance Administration
  • Negotiation
  • Personal Injury Claims
  • Authorization to work in the United States

Nice To Haves

  • Familiarity with NY Regulation 68

Responsibilities

  • Applies basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.
  • Handles investigation regarding most aspects of auto claims (coverage, liability and damages) with the exercise of limited discretion (limited independence).
  • For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic injury claims.
  • Recognizes and identifies body parts of a vehicle and understands other potential property damage.
  • Identifies customer needs and works to meet those needs using appropriate customer service skills.
  • Determines subrogation or fraud potential and how to handle.

Benefits

  • Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.
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