Claims Administrator - Med Only Claims

CBCS•Dubuque, IA

5d•Onsite

About The Position

CBCS, a division of Cottingham & Butler, is growing — and we’re looking for driven individuals to join our Workers’ Compensation team as Claims Administrators. In this role, you’ll be trained to investigate, evaluate, and resolve medical-only claims while delivering the high‑quality service our clients expect. No insurance experience? No problem. We will teach you the technical side — what matters most is your ability to think critically, communicate clearly, and take ownership of your work.

Requirements

Ability to think critically
Ability to communicate clearly
Ability to take ownership of your work
Prior experience in a business setting or prior claims handling experience
Competitive spirit
Thrive in a fast-paced professional business environment

Nice To Haves

Insurance background

Responsibilities

Manage a caseload of medical-only Workers’ Compensation claims from start to finish.
Reviewing and evaluating medical-only claims to understand what occurred
Communicating with injured workers, medical providers, and clients
Documenting claim activity accurately and consistently following CBCS Best Practices
Making timely decisions within your assigned authority to resolve claims efficiently
Submitting required state EDI filings and supporting Medicare compliance
Identifying when a claim should be upgraded for further investigation or lost‑time consideration
Evaluating potential subrogation opportunities and escalating when appropriate
Meeting performance benchmarks for contact, reserving, and claim closure