PingOne AIC Developer (Global)

SMBC • Charlotte, NC

18h • Hybrid

About The Position

Join SMBC’s global Customer Identity and Access Management (CIAM) team to help design, modernize, and scale our PingOne Advanced Identity Cloud (AIC) platform. In this role, you will lead the development and refactoring of authentication journeys that support regional business, regulatory, and customer requirements across global markets. You will work on platform architecture, automation, resiliency, and identity integrations to deliver secure, scalable, and consistent customer experiences.

Requirements

• 4+ years of experience in Identity and Access Management (IAM).
• Extensive hands-on experience with PingOne Advanced Identity Cloud (AIC).
• Strong knowledge of authentication, authorization, session management, and customer identity solutions.
• Experience implementing and supporting MFA, OTP, and risk-based authentication.
• 4+ years of experience developing JavaScript-based solutions.
• Experience building and supporting REST APIs.
• Strong understanding of identity protocols, including SAML, OAuth 2.0, and OpenID Connect (OIDC).
• 2+ years of experience with CI/CD pipelines and DevOps practices.
• Experience working in cloud-native or hybrid IAM environments.
• Familiarity with SSL/TLS certificate management.
• Understanding of privacy, consent, data residency, and regulatory requirements that impact CIAM platforms.
• Bachelor’s degree in Computer Science, Cybersecurity, Mathematics, or a related field, or equivalent practical experience.

Nice To Haves

• ForgeRock or Ping Identity certification, including PingOne AIC Certified Professional.
• Experience supporting global CIAM platforms across multiple regions.
• Familiarity with financial services regulatory frameworks such as PSD2, PSD3, MAS, or GDPR.
• Experience designing highly available IAM solutions with disaster recovery and business continuity requirements.

Responsibilities

• Design, develop, and maintain customer identity and access management solutions using PingOne AIC.
• Refactor authentication journeys to support regional policies, customer requirements, and configurable integrations with external services such as risk analytics and identity verification providers.
• Modernize and migrate legacy PingOne AIC scripts and components to current platform standards.
• Troubleshoot and improve authentication flows, access policies, and customer sign-in experiences.
• Build and maintain integrations using identity standards such as OAuth 2.0, OpenID Connect (OIDC), and SAML.
• Use CI/CD pipelines to automate testing, deployment, and release processes.
• Ensure CIAM solutions align with applicable regulatory and compliance requirements, including privacy, consent, and regional data residency obligations.
• Improve platform resiliency by implementing disaster recovery capabilities, recovery objectives, and operational support procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level