Pick Up Shopper

Meijer•Findlay, OH

About The Position

The Pick Up Shopper is responsible for fulfilling customers’ online curbside orders and creating a smooth, friendly pickup experience. The role involves shopping orders throughout the store, accurately verifying and bagging products, staging orders, and supporting carside pickup and payment collection. The shopper also provides courteous customer service, maintains a clean pickup area, and works with customers, team members, and leadership to resolve concerns and keep operations running smoothly. Training is provided.

Requirements

High school diploma or equivalent.
Strong communication skills and a customer-first approach.
Ability to learn new technologies quickly.
At least 1 year of experience.
Detail-oriented, organized, and dependable.
Able to follow procedures efficiently and consistently.
Ability to perform physical tasks such as lifting, bending, twisting, and standing for extended periods.

Nice To Haves

Prior retail experience preferred.
Prior cashier experience preferred.
Past online ordering experience is a plus.

Responsibilities

Provide courteous service at the curbside pickup area and deliver an accurate order fulfillment and carside pickup experience, including payment collection.
Greet customers in person and by phone, and respond to their questions and needs.
Maintain positive working relationships with customers, store team members, and leadership.
Resolve customer concerns promptly, partnering with leadership when needed.
Receive daily workflow through a dashboard and fulfill orders throughout the shift.
Select items throughout the store, scan and verify products, and bag items according to bagging standards.
Store and stage orders correctly while following food safety guidelines.
Keep the curbside area clean, neat, and ready for the next pickup.
Support other tasks as needed to keep operations running smoothly.