Pick up-Exchange Coordinator
HME Specialists•Albuquerque, NM
•Remote
About The Position
As a Pick up-Exchange Coordinator, you ensure durable medical equipment (DME) pickup and exchange work orders are accurate, complete, and ready for the delivery team—supporting timely retrievals, replacements, and clear equipment accountability.
Requirements
- Strong organization, prioritization, and documentation accuracy
- Proficiency with Microsoft Office; EMR/DME software experience a plus
Nice To Haves
- Experience in DME, healthcare operations, medical billing, customer service, or logistics (preferred)
- Familiarity with DME equipment and rental processes (preferred)
Responsibilities
- Create, review, and update pickup/exchange orders; verify required documentation and details
- Coordinate with Customer Service, Billing, Warehouse, and Delivery to resolve order issues quickly
- Track equipment status and maintain accurate inventory/accountability records
- Provide responsive internal support while protecting patient information (HIPAA)
- Identify process gaps and suggest practical workflow improvements
Benefits
- Medical, Dental, and Vision insurance
- 401(k)
- Life Insurance
- Competitive Salary
- Paid Time Off
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
