Pick-Up / Delivery Driver - Valdosta

Second Harvest of South Georga•Valdosta, GA

36d•Onsite

About The Position

Local Route Driver. This is a full-time position. The primary goal is to maintain a safe and FMCSA / DOT Compliant vehicle while operating the LFR Route. Job duties include loading, unloading, preparing, and operating a delivery vehicle, properly securing items to prevent damage during transportation, verifying contents against shipping papers, and informing management of discrepancies. The driver will meet standards, improve best practices, follow routes and time schedules, and act as a link between donors, agencies receiving deliveries, and the food bank, providing a high standard of customer service. They will also inform customers about new products and services, answer customer questions, collect signatures and payments, and exercise good judgment and communication skills. The role requires stamina, a good attitude, and the ability to lift heavy boxes, lift, carry, and walk as necessary. The driver will transport donations requiring the truck to the food bank from donors, packing the product safely to protect its integrity and quality. They will maintain proper shipping practices on the food bank truck, including compliance with DOT, AIB, SHSG, and local health standards (temperatures and logs). The driver will maintain logs when using the truck, be responsible for fueling the truck as needed, and submit fuel receipts. They will use the most efficient route available and maintain the food bank truck, submitting it for preventive maintenance checks. The vehicle will be sanitized daily, kept clean, and in good condition. The driver will protect product from theft by securing the vehicle properly and reporting any missing product. They will alert other drivers to safe truck maintenance practices, assist with food drives and other assigned duties, and attend all required meetings and training. All employees assume the role of company agent or representative and must treat others with respect. They must work in cooperation with management staff, providing signed local donation forms for all collection appointments. The driver will act as a liaison/ambassador between donors and SHSG, reporting appointment changes, complaints, requests, and donations. They will report between SHSG and Vendors regarding purchase orders, repairs, and preventative maintenance. The loading dock must be kept clear and organized, and the truck pad free of obstructions. Trucks, back docks, and truck pads must be sanitized as necessary. Any damages to loading ramps or vehicles, or issues with route delivery or pick-up equipment, must be reported daily. The driver will report damages/necessary PMs to the Branch Director, communicate with repair personnel, and obey all traffic laws. They will follow DOT regulations and safety standards, assist with monthly inventory, and complete all logs and reports. This includes verifying shipping load contents, inputting receipts into company software within 24 hours, and demonstrating neat handwriting on company documents. Errors must be reported to managers. The driver will assist with LFR Operations as needed, including holidays, use e-mail for staff communication and Primarius for donation receipt updates, and pick and pull orders for delivery as needed. They must maintain applicable licenses and safely operate lift trucks and other equipment, and pass random drug screens.

Requirements

Vehicle Appropriate license in good standing.
Traditional and professional hygiene & appearance in uniform
Negative pre-employment drug screen
Reliable transportation to work
Current Georgia State Motor Vehicle Report (MVR)
Criminal record free of violent and/or drug-related convictions.
HS Diploma or equivalent.

Responsibilities

Load, unload, prepare, and operated, delivery vehicle.
Properly secure items to prevent damage during transportation.
Properly load / unload to prevent damage during loading and unloading.
Verify contents against shipping papers. Inform manager(s) of discrepancies.
Meet standards and improve best practices. Follow routes and time schedules. Ask for feedback on provided services and resolve clients’ complaints. Act as a link between donors, agencies receiving deliveries and the food bank. Provide high, standard of customer service, referring any agency complaints or comments to the proper food bank staff as needed.
Inform Customers about new products and services. Answer customer questions.
Collect Signatures and Payments.
Exercise good judgment and communication skills.
Demonstrate stamina, good attitude, and the ability to lift heavy boxes.
Lift, Carry, and Walk as necessary.
Transport donations requiring the truck to the food bank from donors by packing the product safely so as to protect the integrity and quality of the product.
Maintain proper shipping practices on the food bank truck for all products transported by our truck including compliance with DOT, AIB, SHSG, and local health standards (temperatures and logs).
Maintain logs when using the truck and be responsible for fueling the truck as needed; before, during, and after use.
Submit fuel receipts to finance or bookkeeper.
Use the most efficient route available.
Maintain the food bank truck. Submit vehicle to FMA Vendor as required for standard preventive maintenance checks. Vehicle will be sanitized before COB daily. Keep the vehicle clean and in good condition.
Protect product from theft by securing vehicle properly, checking all items in and notifying direct Chain of Command, should product appear to be missing or if employee knows someone has taken the product.
Alert other drivers of the food bank truck to practices necessary to properly and safely maintain the truck.
Assist with food drives and duties as assigned including extra donation pick-ups or warehousing as determined by the Branch Director, Inventory Manager, Food Drive Coordinator and COO. Report inconsistencies to Branch Director to be mitigated in cooperation with COO.
Attend all required meetings, training, and individual and supervisory sessions as assigned.
Perform all other job tasks as requested by the Branch Director or COO.
All employees assume the role of company agent or representative and must treat others with respect during the discharge of their duties as noted in this job description.
Must work in cooperation with management staff to include responsible and respectful interaction during training, information exchange, staff meetings, and coaching sessions with senior and subordinate staff members for the benefit of the organization and its pursuit for service and growth.
Must provide signed, local donation forms for all donation collection appointments included those for “NO DONATION.”
Must act as a liaison /ambassador between donors and SHSG; report to supervisors and donors regarding appointment changes, complaints, requests, and donations, etc.
Report between SHSG and Vendors regarding purchase orders, repairs, and preventative maintenance.
Must keep loading dock clear and organized to accommodate receiving and free of any obstruction which may inhibit receiving:
Stack/Organize pallets, Roll up hose(s), Remove waste and waste containers.
Keep truck pad free of obstructions, stow all equipment properly.
Sanitize trucks, back dock, truck pad as necessary.
Report any damages to loading ramps or vehicles to the Branch Director.
Report any noted issues with function of any route delivery or pick-up equipment, daily.
Maintenance of Vehicle.
Report damages / necessary PM’s to the Branch Director.
Communicate with repair personnel in order to keep Branch Director and COO informed of availability of functional vehicles.
Obey all traffic laws when operating SHSG vehicles, avoiding the endangerment of any person or property.
Follow DOT regulations and safety standards.
Assist with monthly inventory as needed and properly document receipt of all donations upon receipt.
Complete all logs and reports.
Verify contents of shipping loads against shipping papers.
Input receipts into company software within 24 hours of receipt.
Demonstrate use of neat and legible handwriting on company documents.
Report errors to manager(s).
Assist with LFR Operations as needed including Holidays as needed.
Use e-mail for staff communication and Primarius for donation receipt, donor memo or account information updates as needed.
Pick and Pull orders for delivery as needed.
Maintain license(s) applicable to role.
Safely operate lift trucks and other equipment appropriate for role.
Pass random drug screens without positive results.