Pick up and Delivery Coordinator
About The Position
Looking for a role that blends organization, customer service, and a fast-paced environment with strong earning potential and growth opportunities? There’s never been a better time to join the automotive industry. We take pride in being transparent, professional, and customer-focused in everything we do. No prior experience is required. Individuals with backgrounds in retail, hospitality, call centers, scheduling, or administrative support are strongly encouraged to apply. This is a great opportunity for someone who enjoys staying organized, multitasking, and helping customers have a smooth and positive experience. Top performers have strong earning potential, and there is room for advancement for those who are motivated, dependable, and eager to learn.
Requirements
- Strong organizational and multitasking skills
- Excellent communication and customer service skills
- Reliable attendance and strong work ethic
- Ability to stay calm and professional in a fast-paced environment
- Positive attitude and team-oriented mindset
- Basic computer and phone system proficiency
- Detail-oriented with strong follow-up skills
- Ability to learn quickly and adapt to changing priorities
Nice To Haves
- No prior experience is required. Individuals with backgrounds in retail, hospitality, call centers, scheduling, or administrative support are strongly encouraged to apply.
Responsibilities
- Schedule and manage mobile service/ service appointments for customers in an efficient and timely manner
- Coordinate vehicle pick-up and delivery services for customers as needed
- Communicate clearly with customers regarding appointment status, updates, and follow-ups
- Maintain accurate records of appointments, notes, and customer requests
- Work closely with service advisors, sales, and management teams to ensure smooth workflow
- Provide excellent customer service through phone, email, and in-person interactions
- Confirm appointments, reschedule when necessary, and reduce no-shows through proactive communication
- Assist with general administrative and organizational tasks as needed
Benefits
- Competitive pay with growth potential
- Medical, Dental, Vision
- Life and Disability Insurance
- 401(k)
- Paid Vacation
- Bonus Incentives & Performance Contests
- Career Advancement (we promote from within)
- Supportive team environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
