Pick & Pack Warehouse Lead

Hatteras Press Inc•Tinton Falls, NJ

2h•$20 - $22•Onsite

About The Position

The Pick & Pack Warehouse Lead oversees the fulfillment team’s daily operations, ensuring that procedures are followed to maximize accuracy, efficiency, and on-time shipments. Flexibility to work overtime, extended shifts, and occasional weekends during peak periods is preferred.

Requirements

1+ years of warehouse or e-commerce fulfillment experience
Working knowledge of WMS platforms & RF/barcode scanning preferred.
Basic computer skills, including Microsoft Excel and email.
Able to perform basic math accurately.
Able to read and write in English.
Strong organizational, problem-solving, and communication skills; able to stay calm and decisive under deadlines.

Nice To Haves

1+ year in a lead or supervisory role preferred.
Bilingual English/Spanish a plus.

Responsibilities

Pull orders accurately for internal and external customers.
Maintain 99.5%+ order accuracy through verification scans, audits, and root-cause follow-up on mis-picks, damages, and customer complaints.
Plan and assign daily tasks by priority, carrier cutoff, and client SLA to ensure on-time fulfillment.
Package orders to ensure safe arrival to customers.
Stage, label, and manifest orders for carrier pickup.
Perform daily location maintenance.
Perform spot counts and inventory reconciliations as needed; troubleshoot inventory discrepancies.
Serve as the point of contact between internal departments and the Pick & Pack team.
Train team members weekly on performance standards and procedures.
Enforce safety procedures and 5S housekeeping standards.
Perform other duties as assigned by management.