PI and Innovation Specialist

GBMC HealthCare•Towson, MD

11d•$89,457 - $161,022

About The Position

Under the direction of the Director of Performance Improvement & Innovation, the Performance Improvement and Innovation Specialist is responsible for designing, deploying, and integrating evidence-based methodologies, tools, and approaches to enable an organizational learning culture of continuous improvement. Will develop, implement, and evaluate Performance Improvement & Innovation system training & learning opportunities across the health system. This role will support a portfolio of large-scale, organization-wide Strategic Improvement Projects, as well as more targeted/focused interventions. Key Process Improvement Initiatives will be strategically aligned and include Reducing Length of stay, Quality Improvement, and maintaining fidelity to the Performance Improvement & Innovation system.

Requirements

Master’s degree in nursing, public health, or healthcare-related field strongly preferred. Bachelor’s degree required. An equivalent combination of education and experience may be considered.
Active RN licensure or other clinical license preferred.
Minimum of five (5) years of professional clinical experience in an acute care setting
Minimum of five (5) years of Process Improvement and Performance Improvement in a clinical setting
Management of multifaceted quality and performance improvement projects
High level of organizational skills to envision and initiate projects tied to the organization’s strategic plan, and the ability to interact and lead at all levels of the organization.
Advanced interpersonal skills to manage, direct, and coordinate the activities of multiple departments to positively communicate and work with professionals at all levels of the organization
Analytical ability to develop and interpret the application of best practices and outcome metrics.
Excellent oral and written communication skills
Ability to influence and negotiate individual and group decision-making
Strong leadership, management, and group facilitation skills
Skilled in effectively engaging management-level staff, employees, and stakeholders to build partnerships, achieve strategic initiatives, and attain organizational goals.
Designing new and innovative solutions for complex and varying healthcare problems and situations while approaching issues/problems with a focus on strategic alignment
Leadership style and characteristics necessary to effectively perform in this role include systems-thinking, innovation mindset, collaborator, ability to work with and lead effective teams, excellent communication, humility, trust across multiple disciplines, passionate about continuous improvement and providing high-quality value-added customer service, and deep empathy for end users.
Knowledge of Lean Management Systems, Model for Improvement, Value Stream approach, Design Thinking

Nice To Haves

Patient Safety Certificate, Lean Six-Sigma Green Belt, or equivalent

Responsibilities

Design, implementation, and evaluation of critical strategic projects assigned to support organizational improvement, quality, and safety to achieve identified strategic objectives.
Collaborates with leaders across the organization, fostering a culture of accountability, continuous improvement, and innovative thinking for achieving plans and performance targets. Provides direction and counsel to identify and resolve the most complex issues and problems impacting initiatives and operations.
Utilizes adult learning principles to design and implement organizational training in efforts to mature the organization’s development using the Performance Improvement & Innovation system as a core improvement competency. Includes collaboration with the Center for Nursing Excellence to identify learning opportunities.
Accurately scopes out the length and difficulty of tasks and projects. Sets objectives and goals; breaks down work into process steps. Develops schedules, tasks, and assignments; anticipates and adjusts for problems and roadblocks. Measures performance against goals and evaluates results.
Orchestrates multiple activities at once; utilizes resources effectively and efficiently. Arranges information in a useful/usable manner. Maintains current, retrospective, and prospective database of artifacts of PI/I activities.
Organizes information through utilizing a knowledge sharing system to provide to varying levels of the organization. Leads and facilitates the sharing of best practices and lessons learned from PI/I team initiatives.
Motivates one’s self and others to achieve results. Establishes measures to monitor for success and controls to keep standard work processes in place.
Utilizes data to monitor improvement, ensures targets are met, and new opportunities are identified. Consults/Educates Clinical leaders, Physicians, and Executive staff on how to meaningfully interpret data. Assists with the completion of an inventory that ties improvement results to meaningful financial impact.
Assists in setting the organization's priorities by driving Key Performance Initiatives. Delineates critical impact tasks versus arbitrary items. Delegates tasks to help accomplish a goal; eliminate roadblocks; create focus.
Focuses ahead for integration of critical systems, people, workflow, and processes. Anticipates needs and respects insights from others during all phases of work.
Performs all other duties as assigned