About The Position

IonQ, Inc. is seeking a Senior System Operations Engineer for its advanced trapped ion quantum computers. This role is part of a cross-functional team focused on operating and enhancing IonQ's quantum computing systems. The position is based in Boulder, CO, with a hybrid work model. Recent graduates in physics and related fields are encouraged to apply, as training will be provided for quantum computer maintenance and operation.

Requirements

  • Bachelor's or Master's degree in physics, engineering, or another physical science.
  • Desire and capability to work closely on a distributed team, with excellent communication skills and a collaborative mindset.
  • Hands-on experience with optical alignments, laser stabilization, and/or AOMs.
  • A propensity for learning new things and fascination with emerging technologies.
  • Formal training or education in statistics.
  • Capability to adapt to an ever-growing and ever-changing work environment.
  • Disposition to work flexible working hours, on a 24/7 on-call shift where the rotation changes as needed.
  • 1+ year of laboratory experience in atomic and/or optical physics.

Nice To Haves

  • PhD in physics, engineering, or another physical science.
  • Experience with Javascript or Python.
  • A background in data analysis, data science, or machine learning.
  • Software Engineering experience.

Responsibilities

  • Participate in follow-the-sun on-call rotations to ensure systems are running at peak performance.
  • Ensure high uptime and performance of commercial and development quantum computers through alert response, monitoring, and engineering.
  • Conduct regular and emergency hardware maintenance.
  • Collaborate with other System Operators on improvements to processes and practices for operating quantum systems.
  • Communicate with customers to coordinate access and inform them about system status.
  • Remotely interface with quantum systems to impact performance using documented procedures.
  • Interpret telemetry to gain a deeper understanding of quantum system status.
  • Communicate clearly with teams working across multiple timezones.

Benefits

  • Comprehensive medical, dental, and vision plans
  • Matching 401K
  • Unlimited PTO
  • Paid holidays
  • Parental/adoption leave
  • Legal insurance
  • Home technology stipend
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