Physicist - Resilience Engineering & Operations

IonQ•Boulder, CO

20h•Hybrid

About The Position

IonQ, Inc. is seeking a Senior System Operations Engineer for its advanced trapped ion quantum computers. This role is part of a cross-functional team focused on operating and enhancing IonQ's industry-leading quantum computers. The position is based in Boulder, CO, with a hybrid work model. Recent graduates in physics and related fields are encouraged to apply, as training in quantum computer maintenance and operation will be provided.

Requirements

Bachelor's or Master's degree in physics, engineering, or another physical science
Desire and capability to work closely on a team that is distributed - excellent communication skills and a collaborative mindset
Hands on experience with optical alignments, laser stabilization, and/or AOMs
A propensity for learning new things and fascination with emerging technologies
Formal training or education in statistics
Capable of adapting for an ever-growing and ever-changing work environment
Disposition to work flexible working hours, on a 24/7 oncall shift where the rotation changes as needed
1+ year laboratory experience in atomic and/or optical physics

Nice To Haves

PhD in physics, engineering, or another physical science
Experience with Javascript or Python
A background in data analysis, data science, or machine learning
Software Engineering experience

Responsibilities

Participate in follow-the-sun on-call rotations to keep our systems running at peak performance.
Ensure high uptime and performance of our commercial and development quantum computers, through alert response, monitoring, and engineering of state-of-the-art quantum computers.
Conduct regular and emergency hardware maintenance.
Work collaboratively with other System Operators on improvements and processes and practices to make operating quantum systems easier and more efficient.
Communicate with customers to coordinate access and inform on system status.
Remotely interfacing with quantum systems to impact performance using documented procedures.
Interpreting telemetry to aid in deeper understanding of quantum system status.
Clearly communicating with teams working across multiple timezones.