Physician Support Specialist 1 - UTampa Student Health

Tampa General Hospital•Tampa, FL

About The Position

Under general supervision of the Office Supervisor, follows established policies and procedures; gathers and records all necessary information in the process of generating an office account. Responsible for interviewing patients to confirm or obtain demographic and confidential clinical and financial information necessary to accurately and efficiently register, verify insurance eligibility and benefits, identify and collect patient copays, and identify those services that require an insurance authorization. Able to identify and explain forms that require the patient’s signature. Recognizes and adheres to CMS, JCAHO and HIPAA requirements when creating an office account. May work directly with nurses, medical staff, ancillary departments, insurance carriers and other external professionals to assist patients with obtaining health care and financial services. Responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital.

Requirements

High School Diploma or GED.
Basic computer skills.
Typing minimum of 26 wpm.

Responsibilities

Gather and record all necessary information to generate an office account.
Interview patients to confirm or obtain demographic, clinical, and financial information.
Register patients accurately and efficiently.
Verify insurance eligibility and benefits.
Identify and collect patient copays.
Identify services requiring insurance authorization.
Identify and explain forms requiring patient signatures.
Adhere to CMS, JCAHO, and HIPAA requirements when creating an office account.
Work with nurses, medical staff, ancillary departments, insurance carriers, and external professionals to assist patients with healthcare and financial services.
Perform job duties in accordance with the mission, vision, and values of Tampa General Hospital.