Physician Relations Coordinator

HOME CARE PROVIDERS GROUPSan Diego, CA
$25 - $30Onsite

About The Position

Aspire Home Healthcare is seeking an energetic, organized, and relationship-focused Physician Relations Coordinator to join our growing team. This is not a traditional medical records position. Instead, you will serve as the primary liaison between Aspire Home Healthcare and physician offices, helping ensure physician orders, Plans of Care, Face-to-Face documentation, and other critical clinical documents are completed promptly. Your work directly supports outstanding patient care, regulatory compliance, and timely reimbursement. If you enjoy building professional relationships, communicating with healthcare professionals, solving problems, and seeing measurable results from your work, this is an outstanding opportunity to grow your career with one of the nation’s fastest-growing home healthcare organizations. About Aspire Home Healthcare Aspire Home Healthcare is committed to delivering exceptional patient-centered care through clinical excellence, innovation, and outstanding customer service. As a rapidly expanding multi-state Medicare-certified home health organization, we pride ourselves on building strong partnerships with physicians, hospitals, referral sources, patients, and our clinical teams. Our employees are empowered to make a meaningful impact every day while working in a collaborative, fast-paced environment that values professionalism, accountability, and continuous improvement. Position Summary The Physician Relations Coordinator serves as the primary communication link between Aspire Home Healthcare and physician offices. Success in this role depends on exceptional communication skills, persistence, professionalism, organization, and the ability to build lasting relationships with physician offices while ensuring required clinical documentation is completed promptly. This role combines relationship management, documentation coordination, customer service, problem-solving, and operational support into one highly impactful position.

Requirements

  • High school diploma or equivalent.
  • Minimum three years of experience in a medical office, physician office, home health, medical records, referral coordination, authorization, intake, scheduling, or related healthcare environment.
  • Excellent verbal and written communication skills.
  • Outstanding customer service and telephone etiquette.
  • Strong organizational and time management skills.
  • Ability to multitask in a fast-paced environment.
  • Strong computer proficiency.
  • Working knowledge of HIPAA regulations.

Nice To Haves

  • Home health experience.
  • Experience following up on physician orders or Plans of Care.
  • EMR experience.
  • Medical terminology knowledge.
  • Experience working directly with physician offices.

Responsibilities

  • Serve as the primary liaison between Aspire Home Healthcare and physician offices.
  • Develop and maintain strong professional relationships with physicians, office managers, nurses, medical assistants, referral coordinators, and administrative staff.
  • Follow up daily on outstanding physician orders, Plans of Care (485s), interim orders, Face-to-Face documentation, and other required clinical documentation.
  • Coordinate with clinicians, intake, quality assurance, scheduling, billing, and operations teams to resolve documentation issues quickly.
  • Maintain ongoing communication with physician offices through telephone, fax, email, and electronic medical record systems.
  • Monitor outstanding physician documentation and proactively work to eliminate delays.
  • Scan, upload, label, and accurately index documents into the Electronic Medical Record (EMR).
  • Process physician orders, laboratory reports, and other clinical documentation.
  • Submit and follow up on Face-to-Face documentation requests.
  • Research End-of-Episode reports and communicate findings to appropriate departments.
  • Generate daily and weekly reports as requested.
  • Maintain complete documentation of all communication attempts within the EMR.
  • Assist multiple Aspire Home Healthcare offices as assigned.
  • Provide backup telephone coverage for the front office when needed.
  • Recommend workflow improvements that enhance physician responsiveness and operational efficiency.

Benefits

  • Competitive hourly compensation.
  • Quarterly performance bonus opportunities.
  • Paid Time Off.
  • Paid Holidays.
  • Health, Dental, and Vision Insurance.
  • 401(k) with Company Match (if applicable).
  • Ongoing training and professional development.
  • Career advancement opportunities.
  • Supportive leadership.
  • A collaborative team environment.
  • The opportunity to make a measurable impact on patient care every day.
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