Physician Referral Representative

BaptistCollierville, TN

About The Position

Coordinates and facilitates business functions in support of physician services and referral development department to include: processing patient referrals accurately and efficiently through data entry and with established productivity guidelines and tools; generation of reports, communication and follow up with physician office staff and patients, problem resolution and service recovery.

Requirements

  • Two years of office experience.
  • Knowledge of medical terminology
  • Medical Assistant experience/training
  • 1-year college
  • Computer literate.

Nice To Haves

  • Preferably within the healthcare industry.
  • Referral Processing
  • Medical Billing experience
  • Associates Degree

Responsibilities

  • Review all incoming referrals and schedule appointments for various practices and specialities
  • Communicates referral information and confirmation with patients and referring physician/office staff.
  • Maintains strong working relationships with internal and external customers by providing service assistance and open communication.
  • Review and submit all medical records related to referral appointments as requested by physicians.
  • Completes assigned goals.
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