Physician Referral Representative

Baptist • Collierville, TN

4d • Onsite

About The Position

Coordinates and facilitates business functions in support of physician services and referral development department to include: processing patient referrals accurately and efficiently through data entry and with established productivity guidelines and tools; generation of reports, communication and follow up with physician office staff and patients, problem resolution and service recovery.

Requirements

• Two years of office experience.
• Knowledge of medical terminology.
• Medical Assistant experience/training.
• 1-year college.
• Excellent interpersonal skills with the ability to effectively communicate, both verbally and written, with patients, physicians and office staff to provide optimal levels of patient care.
• Skill and proficiency in applying the highly technical principles, concepts and techniques which are central to daily office coordination/administration.
• Computer literate.

Nice To Haves

• Experience within the healthcare industry.
• Referral Processing.
• Medical Billing experience.
• Associate's Degree.

Responsibilities

• Review all incoming referrals and schedule appointments for various practices and specialties.
• Communicates referral information and confirmation with patients and referring physician/office staff.
• Maintains strong working relationships with internal and external customers by providing service assistance and open communication.
• Review and submit all medical records related to referral appointments as requested by physicians.
• Completes assigned goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree