Client Service Representative
About The Position
Medical Management Group [https://mmgprime.com/] of New York, Inc. (MMG) has been a trusted provider of medical defense services to New York State’s carriers and employers since 1987. As a women-owned business, we are committed to empowering our clients with definitive, accurate, and cost-effective Independent Medical Evaluations (IMEs). Our IMEs are overseen by attorneys who specialize in insurance defense, giving our process a unique medical-legal foundation. With a staff proficient in the regulations that govern IMEs, we assist in defending claims across a wide range of cases including workers’ compensation, general liability, first and third-party auto, long and short-term disability, and life and health claims. MMG supports all medical specialties, providing comprehensive and compliant service to our clients. We are currently seeking a detail-oriented and reliable Physician Recruiter to support our daily office operations. The ideal candidate is organized, professional, and able to multitask effectively in a medical-legal environment.
Requirements
- 1–2 years of administrative experience, preferably in a medical office or similar healthcare environment
- Strong organizational skills with exceptional attention to detail
- Excellent communication and interpersonal skills
- Must be highly detail orientated
- Ability to think outside the box and problem-solve creatively
- Effective multitasking skills in fast-paced environments
- Thorough with follow-up and documentation
- Ability to handle sensitive information with discretion
- Proficient in Microsoft Office Suite and basic office equipment
Responsibilities
- Conduct database research
- Proactively identify and recruit physicians, specialists, and clinics through targeted outreach and high-volume cold calling, up to 100 or more calls per day.
- Manage the physician and clinic onboarding and credentialing process from initial contact through completion.
- Verify medical licenses and board certifications.
- Review malpractice history and ensure all required credentials and documentation are obtained.
- Obtain and review physician CVs and the supporting documentation.
- Ensure providers meet all applicable compliance requirements.
- Verify and document ADA-compliant office locations.
- Communicate with providers regarding fee rates and negotiate rates and terms as needed.
- Maintain accurate and up-to-date provider records.
- Various projects as needed
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
