About The Position

Oversees and manages administrative functions within an assigned office(s) or division(s). Manages the day to day operations of a physician practice.

Requirements

  • High School Diploma or Equivalent (Required)
  • One (1) year of leadership experience required.
  • Requires critical thinking skills, effective communication skills, problem solving skills, decisive judgment and the ability to work with minimal supervision.
  • Must be able to work in a stressful environment and take appropriate action.
  • Ability to work and build relationships collaboratively as well as problem solving.

Nice To Haves

  • Previous practice management experience is preferred.
  • An Associates or Bachelor's degree is preferred.

Responsibilities

  • Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.
  • Develop guidelines for prioritizing work activities, evaluating effectiveness and modifying activities as necessary.
  • Manages customer needs face to face or via phone, triages phone calls to assess/authorize urgent & emergent appointments, rounding on staff and patients, monthly metrics, CME records for Physicians, legal requests , and acts as a backup to the Director.
  • Manages staff relations including performance management, staff satisfaction and conflict management.
  • Performs and oversees scheduling, recruitment, and payroll.
  • Manages, monitors and assists in the development of departmental budgets.
  • Reports budget variances monthly to practice leadership and CFO, identifies and reports on practice issues/opportunities and associated action plans.
  • Manages regulatory compliance, departmental contracts and vendor relations.
  • Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies.
  • Must meet set Net Operating Revenue objective of greater than $2.5 Million per fiscal year to sustain Manager Level III. Net Operating Revenue results below the set Revenue objective may result in a Manager level change.
  • Supports special projects and business analysis as requested.
  • Develop and implements organizational policies and procedures.

Benefits

  • Veteran’s Preference
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