Physician Practice Management Clerk

River Hospital • Alexandria Bay, NY

7d

About The Position

The Physician Practice Management Clerk (PPMC) manages patient access services and supports outpatient scheduling and registration for outpatient and ancillary departments. The role includes verifying insurance eligibility, scheduling appointments, checking in patients, ensuring billing information is accurate, and providing excellent customer service. The clerk is also responsible for switchboard operations, petty cash, mail distribution, and the organization and management of the Admissions office, including its records, files, and systems. The position obtains and verifies authorizations for scheduled outpatient procedures and inpatient admissions.

Employees are responsible for knowing the certification, limited permit, and licensure requirements for their profession; notifying the employer about the status of any certification or licensure issue or potential issue; and complying with requirements of the New York State Office of Professions for that profession. This posting is for a current vacancy, and the employer intends to fill the position by September 30, 2026.

Requirements

• High school diploma or equivalent.
• Three years of prior experience in a hospital or physician office as a clerk, scheduler, medical assistant (MA), or nursing assistant (NA).
• Knowledge of insurance, Medicare, and Medicaid practices.
• PC and keyboard skills.
• Accurate clerical skills.
• Good organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work with diverse groups, including physicians, nurses, therapists, patients, and families.
• Comply with applicable New York State Office of Professions requirements for the individual's profession.

Nice To Haves

• Experience in a related outpatient position is preferred.

Responsibilities

• Perform outpatient scheduling and registration for outpatient and ancillary departments.
• Manage patient access services, including verifying insurance eligibility, scheduling appointments, and checking in patients.
• Ensure billing information is accurate and provide customer service.
• Operate the switchboard and manage petty cash and mail distribution.
• Organize and manage the Admissions office, including its records, files, and necessary systems.
• Obtain and verify authorizations for scheduled outpatient procedures and inpatient admissions.
• Know and comply with applicable certification, limited permit, and licensure requirements, and notify the employer of relevant issues or potential issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED