Physician Office Floater, Certified

Mdvip•Chevy Chase, MD

13d•Onsite

About The Position

MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work® since 2018, MDVIP is committed to excellence in patient care and employee satisfaction. Role Summary As a Certified Medical Assistant (CMA), you will play a pivotal role in providing high-quality patient care and supporting our medical team with various clinical and administrative tasks. Your commitment to patient-centered care and attention to detail will ensure a smooth experience for patients and staff alike. Where Patient Care Meets Excellence Are you tired of the assembly-line approach to healthcare? Ready to trade volume for meaningful connections? Join our intimate concierge practice where you’ll truly make a difference in patients’ lives. Why This Role Is Different Imagine a workday where you see 7-10 patients instead of 30. Where you remember everyone’s name, their story, and their health journey. Where you have time to listen, educate, and build genuine relationships. That’s what we offer. In our concierge model, you’re not just a medical assistant, you’re a trusted partner in our patients’ health and wellness. You’ll have the time and resources to deliver the white glove care you’ve always wanted to provide. Our practice goes beyond traditional insurance-based medicine by offering advanced, cutting-edge testing and personalized care that most patients never experience. We believe medical assistants should be empowered, not limited, and we intentionally train and equip you to work at the very top of your scope.

Requirements

High school diploma or GED required.
Graduate of an accredited Medical Assistant program, or equivalent combination of education and experience where two years related experience equals one year of schooling.
Minimum 1–2 years of experience in a medical office, ambulatory care setting, or physician practice preferred.
Experience with electronic medical records (EMR) systems required; Athena or EPIC experience preferred – location dependent.
Minimum 1-2 years of phlebotomy experience.
Prior experience in both clinical support (e.g., phlebotomy, injections, vitals) and front office functions (scheduling, insurance verification, collections) strongly preferred.
Strong knowledge of medical terminology, clinical procedures, and infection control standards.
Familiarity with HIPAA regulations and ability to maintain strict confidentiality of patient records.
Basic understanding of insurance verification and billing processes preferred.
Proficient in Microsoft Office (Word, Outlook, Excel) and adaptable to new software.
Excellent interpersonal, communication, and customer service skills to ensure positive patient experience.
Strong organizational and multitasking skills, with the ability to prioritize in a fast-paced environment.
Proficient in Microsoft Office applications.
Able to learn new software easily.
Certified/Registered Medical Assistant
Phlebotomy Certification
Current American Heart Association BLS Certification Card

Nice To Haves

Athena or EPIC experience preferred – location dependent.

Responsibilities

Assist with scheduling/canceling appointments, check-in, and check-out.
Answer inbound calls promptly and professionally.
Verify patient demographics and insurance information.
Collect co-payments/coinsurance and outstanding balances.
Perform administrative duties and support clinical staff as needed.
Collect and document accurate demographics, medical history, and other clinical data in EMR.
Record vital signs and administer injections, splints, and dressings.
Prepare patients for examination and accompany them to rooms.
Maintain exam/treatment rooms and inventory of supplies.
Administer vaccinations per provider orders.
Assist physician and staff during exams, treatments, and testing.
Demonstrate working knowledge of medical terminology.
Perform lab duties, including phlebotomy, specimen collection, labeling, and chain of custody.
Ensure medications are in date and supplies are adequately stocked.
Safeguard patient rights by maintaining confidentiality of all personal, medical, and financial information.
Welcome patients in person and by phone; answer inquiries or refer appropriately.
Support practice growth and retention by delivering excellent service and engagement