TOC - Physical Therapy Office Floater

Huntsville Hospital Health System • Huntsville, AL

1d • Onsite

About The Position

The Orthopaedic Center is looking for a highly motivated PT Office Floater. This opening is a full-time position averaging 40 hours per week. The Office Floater will perform an array of duties including, but not limited to, insurance verifying for assigned physical therapy clinics, working in the call center assisting with answering a high volume of incoming phone calls, and greeting and assisting with check-in and check-out duties of patients presenting for appointments. The Office Floater must be able to communicate effectively with patients, TOC physicians and staff.

Requirements

• HS/GED
• Knowledge of data entry and Excel preferred
• Ability to communicate professionally, both oral and written for clear, legible messages
• Pleasant, friendly demeanor with the ability to communicate effectively with patients and all incoming callers and insurance representatives
• Must be able to use arms, hands and fingers skillfully
• Must be agile and able to work efficiently in space limited areas
• Consistently work at a productive pace
• Must readily adapt to frequent schedule changes
• Ability to work under pressure and meet deadlines
• Strong customer service skills and problem solving
• Outstanding organizational, verbal and writing skills
• Independent and highly motivated
• Initiative and self-discipline
• Proven positive, "teamwork" attitude in work history

Responsibilities

• Insurance verifying for assigned physical therapy clinics
• Working in the call center assisting with answering a high volume of incoming phone calls
• Greeting and assisting with check-in and check-out duties of patients presenting for appointments

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED