CLN Physician Office Coordinator, Off site services, Full-time, Days
About The Position
The Coord Office ensures the smooth daily operation of the department. This includes assisting the Manager with appropriate staffing and equipping employees with the knowledge and supplies needed to provide our physicians and their patients with excellent care and service. They must build relationships with offsite service staff and physician office staff in order to be able to identify and troubleshoot any issues. They are often offsite service staff first point of contact for concerns and questions. They are challenged with helping the Manager maintain this source of revenue and seeking additional opportunities for this department. The Coord Office is expected to have exceptional customer service and critical thinking skills.
Requirements
- High school diploma or GED
- Phlebotomy Certification
- At least 2 years of phlebotomy experience
- Working knowledge of computers and systems to include Microsoft Word, Excel, and Outlook
- Ability to communicate in a pleasant, professional, concise, and caring manner
- Critical thinking and problem solving skills
Nice To Haves
- Prior experience in the healthcare environment
- Prior customer service experience
Responsibilities
- Develops and maintains departmental statistics, documentation, and reports
- Assists the manager in some HR functions such as interviewing, employee education, and the maintenance of employee files, etc.
- Assists Manager in the coordination of orientation and training of all new employees
- Closely monitors staff and processes seeking opportunities for improvement
- Helps Manager to work closely with laboratory director and staff to ensure clinical staff’s compliance with laboratory policies
- Provides training and education for staff on a regular basis with the Manager
- Maintains departmental policies and procedures and ensures their enforcement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
