Physician Office Billing Coordinator

Ascension • Austin, TX

6d • Onsite

About The Position

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Nice To Haves

• 2 years of direct experience within a medical office billing or revenue cycle environment

Responsibilities

• Execute Strategic Claims Recovery by spearheading the appeals process for denied or underpaid claims to ensure the practice receives maximum allowable reimbursement.
• Direct Revenue Cycle Integrity by managing patient account collections and resolving outstanding balances with professionalism and persistence.
• Orchestrate Clinical Documentation Flow by facilitating medical records requests and ensuring all documentation is processed accurately for insurance verification and audit purposes.
• Serve as a Financial Counselor by providing compassionate, expert guidance to patients regarding their financial obligations, payment plans, and insurance coverage.
• Manage Insurance Liability & Refunds by meticulously auditing accounts for overpayments and processing insurance refunds in strict compliance with departmental policies.
• Leverage Regulatory Expertise by maintaining a deep, working knowledge of Medicaid guidelines and private insurance policies to navigate complex billing landscapes effectively

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED