Physician Network Liaison

Bridgeview Eye Partners•Lincolnwood, IL

About The Position

The Physician Network Liaison builds positive relationships between physician practices and the medical team, developing and marketing ideas to engage physicians and increase awareness of the services provided by the medical practices. The role is based in the Chicago, Illinois area and includes regular regional travel to partner locations, company meetings, and events. The Liaison develops and maintains relationships with physicians, healthcare administration and personnel, and communities in the target market. The role evaluates market, competitive, and financial information to identify effective marketing and public relations strategies, provides education to doctors and staff, supports continuing education activities, and maintains co-management records and reporting. It also monitors trends for process improvement, ensures compliance with applicable regulations, and manages educational-material inventory and supplier needs. The position is performed in a professional, climate-controlled office setting with standard office noise and also requires field work. Reasonable accommodations may be provided to qualified individuals with disabilities in accordance with applicable laws.

Requirements

  • Bachelor’s degree required; relevant experience may be substituted for degree requirements.
  • Excellent interpersonal, written, and verbal communication skills.
  • Detail-oriented, proactive, and strong organizational skills.
  • Ability to manage and prioritize multiple tasks and projects simultaneously.
  • Ability to build and maintain strong rapport with physicians, staff, and patients.
  • Ability to handle situations with confidence, tact, and resourcefulness.
  • Professional integrity.
  • Ability to perform sedentary work, including prolonged periods sitting at a computer workstation.
  • Ability to travel regionally regularly, including driving and/or using other forms of transportation.
  • Regular use of hands and fingers for keyboarding and other standard office equipment.
  • Ability to communicate effectively verbally and in writing, hear and understand spoken information in person and electronically, and maintain visual accuracy and sustained focus on detailed work.

Nice To Haves

  • Previous sales experience preferred.
  • Previous medical-field experience preferred, with Optometry/Ophthalmology given precedence.

Responsibilities

  • Develop and maintain relationships with physicians, healthcare administration and personnel, and communities in the target market.
  • Evaluate market data, competitive information, and financial data to determine effective marketing and public relations strategies for business goals.
  • Provide education to doctors and staff.
  • Attend and assist with continuing education seminars, mini fellowships, and Lunch and Learns.
  • Maintain the co-managing physician database, including contact information and mailing lists, touch history, and co-management standing orders.
  • Provide reporting and analysis on co-managed patients.
  • Monitor trends for process improvement and manage customer relationships through proactive communication with physicians.
  • Maintain compliance with Stark, CMS, and applicable regulations.
  • Maintain inventory of educational materials and communicate supply needs to suppliers in a timely manner.
  • Regularly verify the quantity, correctness, and condition of educational supplies in company practices.
  • Perform other duties as assigned.

Benefits

  • Competitive salary based upon experience.
  • 6.5 paid holidays per year plus 2 floating holidays.
  • Approximately 8 days of PTO within the first year.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k).
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