Physician Liaison
US Digestive Health•Exton, PA
•Onsite
About The Position
A Physician Liaison/Community Health Education Coordinator (CHEC) is responsible for fostering and maintaining relationships with healthcare providers and their staff, acting as a liaison between those offices and USDH practice locations, increasing awareness of USDH’s GI services, and ensuring a seamless process to enhance community health and patient care.
Requirements
- Healthcare background and/or experience.
- Minimum of a bachelor's degree and significant experience in the health care or pharmaceutical sales field.
- Must be authorized to work in the US for any employer.
Nice To Haves
- Specialty provider experience a plus.
- Nursing credentials preferred.
Responsibilities
- Identify key contacts at healthcare providers, visit/contact, and educate them about the capabilities, providers, services offered by USDH.
- Facilitate laddered introductions between providers, site supervisors, and staff; and help build those relationships.
- Travel to and conduct visits and any needed service recovery with healthcare providers and clinical staff; address questions and concerns.
- Provide contact names and any procedural/process information.
- Build relationships between 1) USDH GIs and their divisions and 2) healthcare providers. Build laddered relationships between office managers and site supervisors as well.
- Instill confidence that referring to USDH will be a positive experience for the the provider and their patient.
- Increase provider (internal and external) satisfaction.
- Troubleshoot current coordination of care processes and build any needed new processes for patient care,, including emergency contacts for urgent cases.
- Provide education on 45+ colonoscopies, the difference between screening and diagnostic colonoscopies, how colonoscopies work, etc. and general preventive GI care.
- ID and suggest other proactive ways to keep in front of healthcare providers, in-person and through outreach, education, referral forms, handouts, etc., to also include events attendance, sponsorships, lunch and learns, talks at healthcare provider conferences, etc. etc.
- ID market and competitive pressures.
- Connect with healthcare providers and hospital medical staff offices to keep abreast of provider changes in the market.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
