Physician Liaison

New York Oncology Hematology•Clifton Park, NY

1d•Hybrid

About The Position

At New York Oncology Hematology (NYOH), we’re more than just the Capital Region’s leader in cancer care and blood disorders—we’re a team of passionate professionals united by a shared mission: to provide compassionate, cutting-edge care to thousands of patients each year. With six state-of-the-art cancer centers across Albany, Amsterdam, Clifton Park, Hudson, and Troy—and a dedicated women’s imaging center, Akira Medical Imaging + Wellness—we bring advanced treatment close to home. Our team includes 35 board-certified physicians and more than 300 cancer care specialists, all working together across medical oncology, radiation oncology, hematology and gynecologic oncology and surgery. At NYOH, we are committed to delivering excellent health care to help our patients continue to tell their story. If you’re looking for more than just a job—if you want a career with purpose—join us and be part of a community that’s changing lives and shaping the future of cancer care.

Requirements

Excellent verbal and written communication skills.
Proficient with CRM and market analytics reporting, preferably Salesforce
Ability to pull general analytical territory reports associated with the appropriate reporting tools and job functions.
Strong knowledge of both Oncology and Non-Oncology Infusion Treatments a plus.
Ability to work cooperatively.
Initiative-taking, solution-oriented, and empathic to our patient population.
Experience with marketing and communications.
Strong computer skills; in Excel, Word, and PowerPoint
Comfortable traveling locally 80% of the work week.
Easily adjust to change.
Bachelor’s Degree and 3-5 years of relevant experience within Oncology or the healthcare industry.
May consider without bachelor’s degree with additional relevant experience of 4+ years (equaling 8 years of experience).

Responsibilities

Build and maintain positive, professional relationships with referring providers and their staff to support coordinated patient care.
Conduct regular, appropriate outreach through peer-to-peer interactions, scheduled visits, follow-ups, email communication, and phone calls, in accordance with applicable policies and procedures.
Utilize tools such as Salesforce and OneAnalytics to assess referral patterns, monitor patient volumes, and support strategic planning within the assigned territory.
Accurately and promptly document outreach activities in Salesforce to support transparency and performance tracking.
Participate in regular performance reviews, including analysis of key metrics and variance reporting, to support continuous improvement.
Identify and communicate potential operational barriers or process issues that may impact referral workflows, and collaborate on solutions as appropriate.
Serve as a liaison between referring providers and internal teams, ensuring clarity of communication and continuity of care coordination.
Support the organization of educational events or community-based programs involving clinical staff, in accordance with compliance standards and company policy.
Collect and communicate relevant market insights, such as emerging trends or potential gaps in care access, with appropriate internal stakeholders.
Collaborate closely with leadership, including the OneOncology team, to ensure alignment with strategic goals and initiatives.
Participate in assigned special projects or organizational initiatives as needed.
Perform additional responsibilities as assigned, consistent with the scope of the role and organizational needs.