Physician Liaison Specialist

Palomar Health • Escondido, CA

43d

About The Position

Responsible for the delivery of education specific to the Electronic Health Record (EHR) and other related technologies that support the delivery of patient care. Focused on creating and implementing educational solutions that are flexible, adaptable and responsive to the needs of the medical staff and clinicians. Works collaboratively with individuals, teams, and departments to support the design, delivery and evaluation of instructor-led training. Builds and maintains positive relationships with customers and stakeholders to create trust and ease transition towards technology adoption. Exercises exceptional written and verbal communication skills with an emphasis on customer service, issue identification and problem-solving. Accountable to deliver results on-time and according to the needs of the customer. Maintains a strong work ethic, effectively manages competing priories and accomplishes assignments with minimal supervision. Applies critical thinking, adaptability, and a proactive approach to problem solving. Proficient in utilizing tracking tools to document activities and use data to monitor effectiveness. Promotes best practice, customer focused learning experiences. Functions as a member of an interdisciplinary Education team to support a Patient First culture of accountability. Speak and read English at a level that is sufficient to satisfactorily perform the essential functions of the position. Knowledge of standard office equipment (i.e., calculator, fax, photocopier) and personal computer and computer software skills (i.e., MS Windows, Excel, Access, Word, Powerpoint, internet, e-mail). Windows computer skills including proficient use of keyboarding, use of mouse or keys for functions such as selecting items, use of drop down menus, scroll bars, opening folders, copying and similar operations required upon employment or within the 1st two weeks of employment to perform the essential functions of the job. Performs other duties as assigned. Follows Palomar Health rules, policies, procedures, applicable laws and standards. Carries out the mission, vision, and quality commitment of Palomar Health.

Requirements

• Associates Degree and/or equivalent combination of education and experience
• 2 years of experience in a healthcare related environment or experience with implementation and support functions, preferably in clinical setting or experience working closely with MDs or other clinicians
• Speak and read English at a level that is sufficient to satisfactorily perform the essential functions of the position.
• Knowledge of standard office equipment (i.e., calculator, fax, photocopier) and personal computer and computer software skills (i.e., MS Windows, Excel, Access, Word, Powerpoint, internet, e-mail).
• Windows computer skills including proficient use of keyboarding, use of mouse or keys for functions such as selecting items, use of drop down menus, scroll bars, opening folders, copying and similar operations required upon employment or within the 1st two weeks of employment to perform the essential functions of the job.

Nice To Haves

• Knowledge of Cerner or other Health Information System
• Instructional design experience

Responsibilities

• Delivery of education specific to the Electronic Health Record (EHR) and other related technologies.
• Creating and implementing educational solutions.
• Collaborating with individuals, teams, and departments to support the design, delivery and evaluation of instructor-led training.
• Building and maintaining positive relationships with customers and stakeholders.
• Utilizing tracking tools to document activities and use data to monitor effectiveness.
• Functioning as a member of an interdisciplinary Education team.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees