Médecin-conseil bilingue, Services médico-légaux / Bilingual Physician Advisor, Medico-Legal Services

Canadian Medical Protective Association•Ottawa, ON

78d•$243,000•Hybrid

About The Position

The Medico-Legal Services (MLS) department's primary function is to provide members with medico-legal advice and assistance in responding to College and hospital matters, as well as legal actions arising from their professional medical work. Ensuring the CMPA's commitment to its members, the department offers effective and empathetic support, ensuring members have an exceptional experience. The MLS Department is comprised of two divisions: Complaints & Investigations Division (CID): In addition to providing advice to members, Physician Advisors in this division assist them with College and hospital complaints, or other types of investigations arising from their professional medical work. Legal Division: Physician Advisors in this division assist members with legal actions arising from their professional medical work, in addition to providing general medico-legal advice.

Requirements

License to practice medicine in Canada and licensing with a national regulatory body must be in good standing
Minimum of 10 years clinical experience
Excellent written and verbal communication skills in English and French are mandatory
Ability to provide advice and support to physician members with empathy and diplomacy
Ability to organize time and work effectively, and to manage multiple and diverse priorities
Strong analytical and problem solving skills, and the ability to assume responsibility and accountability for actions
Well-developed interpersonal skills, and the ability and willingness to create and support a professional and positive workplace culture
Ability to identify and contribute to conflict resolution in the workplace
Ability to work in a multi-disciplinary, team-based corporate work environment
An appreciation for the value of continuous improvement and the ability to actively participate in implementing improvements to departmental processes and practices
Flexibility and ability to support and adapt to change
Ability to work in a fully computerized work environment

Nice To Haves

Knowledge and understanding of relevant federal, provincial and territorial legislation affecting day to day medical practice is an asset

Responsibilities

Provide support to members and one to one medico-legal advice and education
Recognize and acknowledge the member’s stress, and provide support as appropriate
Provide one-to-one medico-legal advice and education to members
Provide professional case file management on Association files/cases
Effectively communicate to the member (verbally and in writing) risk management advice and information on relevant legal and regulatory processes
Review the case file, and analyze and provide input on the medical aspects of the matter
Complete case assessment reports
Liaise with General Counsel and Provincial Counsel to arrange legal assistance when necessary
Maintain on-going liaison and advice on the medical aspects of the case to ensure that the case is managed in a timely manner and that medical input is provided as the case progresses
Respond to concerns arising from the professional practice of our members.
Provide authorizations and formal case review
Provide medical opinion to legal counsel and CMPA committees, management and staff
Provide medical opinion to legal counsel, CMPA physician colleagues and staff on Association files/cases and services
Provide input to CMPA management to improve services to members and the systems supporting these services
On occasion, may participate in cross- departmental work, subject to management approval. May include work in one or more of the following: Providing face-to-face medico-legal education to members, Developing content for various CMPA communication channels, Collaborating on medico-legal research inquiries to produce valuable and credible content
Participate in other related services and work as required
May participate in mentoring new Physician Advisors during their training and orientation, subject to management approval
Identify trends and notify colleagues and management
Keep abreast of Association policies and practices, and developments in the medical profession to ensure the provision of appropriate advice:
Actively participate in department/team meetings and activities, and support department/team decisions, goals and objectives
Participate in identifying and implementing improvements to processes and practices
Perform project work and/or participate in departmental/cross-departmental working groups
May participate in stakeholder relations activities as delegated by senior management
Perform other related tasks as assigned by CMPA management