Physician Admin Assistant - Neurosurgery (Full Time, Days)

Nicklaus Children's•Miami, FL

About The Position

Performs administrative support for physicians and a leader, including scheduling appointments, tests, admissions, procedures, and surgeries; preparing correspondence and presentations; maintaining calendars, records, and files; and completing special projects as assigned. The role also supports credentialing, licensing, continuing medical education tracking, travel arrangements, supply ordering, and equipment coordination. It serves as a liaison among employees, agencies, and physician practices and handles patient-related calls and documentation professionally.

Requirements

At least 2 years of customer service experience in an office setting or similar environment.
Knowledge of grammar, punctuation, spelling, and business writing.
Knowledge of medical terminology.
Knowledge of office equipment and programs including Microsoft Word, Excel, PowerPoint, and the Internet.
Ability to organize and compose general business communications for review and signature.
Ability to represent the department or function professionally, courteously, and efficiently.

Nice To Haves

High school education or equivalent preferred.
2 years of administrative experience and/or physician office experience preferred.
Bilingual English/Spanish skills highly preferred.

Responsibilities

Answer and screen calls for physicians and the leader about patients, medical results, prescriptions, and refills; take messages as needed.
Assist physicians and the leader with credentialing applications, medical license requirements, and memberships.
Maintain logs of physicians’ continuing medical education credits, associated expenses, and teaching hours.
Review documentation submitted for physicians’ attention to ensure relevant data, files, and signatures are included.
Coordinate and schedule surgeries, procedures, and diagnostic testing; obtain authorizations and follow up on pending requests.
Gather information and prepare general or special reports, contacting employees, departments, agencies, and individuals for supporting documents as needed.
Prepare medical reports and documents for approval by the leader or physicians.
Make appointments and maintain calendars for conferences, rounds, schedules, and consultation requests.
Act as a liaison between employees, agencies, and other physician practices.
Order medical and office supplies and coordinate equipment and repairs.
Process travel applications and make travel arrangements, including hotel reservations.
Transcribe letters, memoranda, medical examinations, clinical referrals, case summaries, initial workups, consent forms, laboratory reports, and research summaries.
Prepare PowerPoint presentations for meetings and forums.
Prepare and maintain medical records and documents, including abstracts and medical case histories.