Physical Therapy Secretary/Aide

Bear Lake Memorial HospitalMontpelier, ID
Onsite

About The Position

Bear Lake Memorial Healthcare is seeking a full-time Secretary/Aide in the Physical Therapy Department. This role involves a variety of administrative and supportive tasks to ensure the smooth operation of the department and effective patient care.

Requirements

  • Must be able to type 35-40 words per minute.
  • Good computer skills.
  • Good people skills.
  • Strong abilities in verbal and written communication.
  • Good organizational skills.
  • Ability to multi-task.
  • Flexibility.
  • Ability to schedule time effectively.
  • Prioritize work appropriately.
  • Ability to work as a team within and throughout departments/workgroups.
  • Positive attitude.
  • Commitment to quality improvement efforts.

Nice To Haves

  • Transcription experience would be very helpful.
  • Previous office management experience would be a plus.

Responsibilities

  • Complete the insurance prior authorization process for all therapy treatments.
  • Track and monitor patients benefit status and patient statements.
  • Scheduling appointments, checking patients in and out and greeting patients in reception area.
  • Conduct patient surveys.
  • Communicating with third-party payors, doctors’ offices, etc.
  • Entering and processing charges and preparing necessary paperwork to support billing.
  • Assist with preparing patients and equipment for therapists to administer treatments.
  • Perform tasks to maintain the department in an orderly condition.
  • Responsible for organization of all cabinets and restocking/ordering of supplies.
  • May be responsible for daily cleaning of the gym.
  • Prepare equipment such as hot or cold packs, etc.
  • May assist in the removal and replacement of braces, splints, and slings from patients’ bodies before and after treatments.
  • Assist therapists to support patient during ambulation and gait training.
  • Change linens and clean and store equipment after use.
  • Attend administrative and quality improvement meetings.
  • Other related duties as assigned.
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