CTHCA Physical Therapy Receptionist - (BV49746)

CONFEDERATED TRIBES OF THE COLVILLE RESERVATION • Inchelium, WA

1d • $21 - $25 • Onsite

About The Position

The Physical Therapy Receptionist for the Colville Tribal Healthcare Authority is the first point of contact for patients at the assigned location. The position is responsible for helping ensure a smooth, positive, and patient-focused environment, performing duties professionally, and meeting patient needs with a pleasant demeanor. The role is located at Lake Roosevelt Community Health Center in Inchelium, Washington, and reports to the Physical Therapy Office Manager.

Requirements

• High school diploma, GED, or equivalent.
• Certificate in office administration, physical therapy administration, or a related field, and two years of work experience in an office support environment. Other combinations of higher education and extended experience may substitute for the certificate when they demonstrate the ability to fulfill the position's requirements.
• Complete HIPAA and Privacy training within 90 days of employment.
• Complete blood-borne pathogen training annually.
• Complete CPR/First Aid training within the first 90 days of hire.
• Ability to understand, speak, communicate, and read English.
• Ability to use RPMS and EHR proficiently.
• Ability to use a multi-line telephone and demonstrate good telephone etiquette.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Well-developed interpersonal skills to convey technical concepts and give instructions.
• Ability to communicate technical information and interact with varied groups and individuals inside and outside the organization.
• Ability to analyze data from multiple information sources by comparing and contrasting data to draw conclusions or identify trends.
• Ability to communicate professionally in written, verbal, and non-verbal formats while maintaining a friendly tone, word choice, and body language.
• Ability to take initiative and be proactive in meeting deadlines and complying with goals and objectives.
• Ability to sit for long periods; manual and finger dexterity; frequent bending, stooping, reaching, pushing, and pulling.
• Ability to comprehend complex issues; sufficient visual acuity to write, recognize printed materials, use a computer screen, and notice non-verbal behavior; and speech and hearing ability to project one's voice, conduct telephone conversations, and hear and understand verbal communications and equipment prompts.
• If required for the position, possess and maintain a valid Washington State driver's license and be eligible for the Tribes' Vehicle Insurance.
• If applicable, maintain required pre-employment background clearances throughout employment.

Responsibilities

• Serve as the first point of contact for patients at the assigned location.
• Help maintain a smooth, positive, and patient-focused environment.
• Perform job duties professionally and ensure patient needs are met with a pleasant demeanor.
• Handle sensitive information discreetly and maintain confidentiality.
• Plan, organize, and prioritize work in a high-volume environment to meet schedules, timelines, and mandated deadlines.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED