Physical Therapy Aide
About The Position
ATI Physical Therapy is hiring a full-time Physical Therapy Aide in West Springfield, Massachusetts. The aide supports patients and clinicians in a collaborative physical and occupational therapy setting, helping patients through their recovery while gaining hands-on experience and training in physical therapy. The role includes patient interaction and intake support, assisting with clinic scheduling and administrative onboarding, preparing treatment spaces and exercise equipment, and supporting patients with exercises and prescribed home exercise programs. Clinic hours are Monday through Friday, 7 a.m. to 7 p.m.
Requirements
- High school diploma.
- Must be at least 18 years old.
- Healthcare and/or customer service experience.
Nice To Haves
- Healthcare experience, such as experience as a Physical Therapist Aide or Technician, Medical Assistant, hospital employee, chiropractic employee, fitness-industry employee, or PT or PTA student.
- Certified Personal Trainer experience.
- Experience or education in Health Services, Exercise Science, or Kinesiology.
Responsibilities
- Greet and interact warmly with patients by phone and in person during check-in and throughout appointments.
- Promote an efficient patient intake and registration process and assist clinicians with timely scheduling.
- Onboard new patients by reviewing paperwork, verifying benefits, and completing medical forms.
- Support Physical Therapists by preparing and cleaning treatment areas and setting up and adjusting exercise equipment.
- Monitor patient progress and provide feedback to the therapy team.
- Assist patients with exercises and support their prescribed home exercise programs.
Benefits
- Competitive compensation package with an incentive plan.
- Paid time off, holiday pay, continuing education units, and Be Well Days.
- Medical, dental, and vision coverage with flexible plan options.
- 401(k) with employer matching.
- Childcare tuition assistance with discounted rates.
- Health Savings and Flexible Spending Accounts.
- Employer-paid short- and long-term disability income protection plans.
- Employer-paid and voluntary life insurance.
- Paid parental leave and adoption assistance.
- Wellness programs, including weight-loss and lifestyle coaching, digital mental-health support, and 24/7 virtual telehealth access.
- Corporate discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
