Physical Therapy Aide

Healthactions P A•Orange Beach, AL

About The Position

The Physical Therapy Aide supports licensed physical therapists and physical therapist assistants by preparing patients and treatment areas, maintaining equipment and supplies, and assisting with efficient patient flow. The aide provides customer service while maintaining patient safety, confidentiality, cleanliness, and professionalism. The role performs only non-clinical duties and patient-related activities appropriately delegated and supervised by a licensed clinician. This position helps patients prepare for and move safely through treatment, keeps treatment and storage areas clean, organized, and ready, and supports clinicians and other team members. The aide must follow clinic policies and procedures, including HIPAA, infection-control, safety, emergency, and incident-reporting requirements, and complete required orientation and training. The position is offered as full-time or part-time. It involves weekday work with no nights or weekends. HealthActions describes the work as an opportunity to gain outpatient physical therapy and clinic operations experience, learn from licensed clinicians, and develop professional and patient-service skills.

Requirements

  • High school diploma or equivalent preferred.
  • Previous healthcare, rehabilitation, fitness, or customer-service experience preferred.
  • CPR certification may be required.
  • Ability to follow verbal and written instructions accurately.
  • Strong communication, organization, and customer-service skills.
  • Ability to maintain confidentiality and professional boundaries.
  • Dependable, attentive, and able to work effectively in a fast-paced environment.
  • Ability to stand and walk for extended periods daily and repetitively throughout each workday.
  • Ability to bend, reach, push, pull, and perform repetitive movements for at least an eight-hour day, five days per week.
  • Ability to lift 50 pounds and move supplies and equipment within company-established limits.
  • Ability to provide approved patient assistance after appropriate training.
  • Ability to perform cleaning and disinfecting duties safely.

Nice To Haves

  • Previous healthcare, rehabilitation, fitness, or customer-service experience.
  • High school diploma or equivalent.

Responsibilities

  • Welcome patients and assist them in preparing for treatment; escort them safely to and from treatment areas.
  • Prepare treatment spaces and approved equipment before appointments and provide only activities delegated and supervised by a licensed clinician.
  • Follow clinician instructions promptly and accurately, anticipate reasonable clinic needs, stay attentive and available, and help reduce patient wait times.
  • Communicate completed assignments and report patient or clinic concerns to the supervising clinician.
  • Follow patient-safety and fall-prevention procedures; assist with patient movement and positioning as directed, and promptly report changes in condition, complaints, pain, dizziness, falls, or other safety concerns.
  • Treat patients with compassion, courtesy, dignity, and respect; protect privacy and HIPAA confidentiality; direct clinical questions to a licensed clinician.
  • Clean and disinfect treatment tables, equipment, and patient-care areas; maintain required disinfectant, temperature, and cleaning logs.
  • Laundry, fold, and put away linens; help organize and maintain patient-care supplies; keep treatment and storage areas clean and safe; promptly report damaged, missing, or malfunctioning equipment.
  • Report to work on time, maintain reliable attendance, complete duties accurately and on time, and follow procedures for reporting absences, delays, or scheduling concerns.
  • Communicate respectfully with patients, clinicians, front-office staff, and coworkers; support the team during busy periods and use downtime productively to clean, organize, restock, and prepare for patients.
  • Follow HealthActions policies, procedures, and standards of conduct, including dress-code and professional-appearance standards; complete required orientation, education, and annual training by deadlines.
  • Accept instruction, coaching, and corrective feedback professionally and contribute to a cooperative, patient-focused clinic environment.

Benefits

  • Competitive pay and an excellent benefits package, including health, dental, vision, life, short-term disability, and accident coverage, plus retirement planning options.
  • Family-friendly weekday work schedule that promotes work-life balance, with no nights or weekends.
  • Professional development through learning from licensed clinicians and building skills applicable to future healthcare careers.
  • Collaborative and supportive team environment.
  • Opportunity to develop communication, teamwork, leadership, organization, and patient-service skills.
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