Physical Security Technology Specialist (PSTS)

Constellis•San Diego, CA

17d•$110,000 - $140,000

About The Position

Constellis is seeking a technically capable, curious, and self-directed Physical Security Technology Specialist to support and advance a large-scale physical security technology environment for a client portfolio in La Jolla, San Diego. The specialist will help design, build, implement, and continuously improve physical security technology systems, working with Security Leadership, IT, Cybersecurity, Operations, and external technology partners. The role involves evaluating existing systems, identifying enhancements, testing emerging technologies, and driving supported solutions from concept through implementation. Budgets and final decisions rest with the client. The specialist will serve as the primary technical advisor for the physical security technology stack, including more than 3,000 deployed cameras, Milestone XProtect video management systems, Lenel access control platforms, SOC/CSOC operations, emergency help stations, intercoms, IP communications systems, and AI and video analytics platforms such as CVEDIA-RT and BriefCam. The environment includes integrated monitoring, dispatch, incident response, customer support, law-enforcement coordination, and active upgrade, integration, and modernization initiatives across high-tech and life-science campuses. The role administers and optimizes video management and access control systems; maintains system health, recording integrity, availability, retention compliance, and permissions; supports integrations and infrastructure; evaluates and pilots emerging technologies; troubleshoots equipment and system issues; coordinates with vendors and technical teams; and supports deployments, refreshes, expansions, and capital improvement projects. The specialist will develop operational standards, technical documentation, technology roadmaps, and lifecycle plans while managing multiple initiatives and maintaining operational continuity.

Requirements

At least three years of experience supporting enterprise physical security technologies, including camera and access control systems.
Demonstrated experience administering enterprise video management systems.
Experience supporting enterprise access control platforms, preferably Lenel.
Strong understanding of IP-based video systems, networking fundamentals, and systems integration.
Ability to independently manage projects, priorities, and technical initiatives.
Strong analytical, troubleshooting, and problem-solving capabilities.
Ability to intake disparate data, label and assign weights, and produce rough analytical products, such as monthly outage reports, prioritization lists, and assessments of operationalized technology effectiveness.
Excellent written and verbal communication skills; willingness to ask questions and receive feedback.

Nice To Haves

Milestone XProtect certifications.
Lenel certifications.
Experience supporting large-scale CCTV environments exceeding 1,000 cameras.
Experience with video analytics, artificial intelligence, or machine-learning-enabled security platforms, ideally CVEDIA-RT and/or BriefCam.
Familiarity with virtualization, server infrastructure, storage systems, and cybersecurity principles.
Experience in a Security Operations Center, Command Center, Critical Infrastructure, Corporate Security, or high-touch customer-facing corporate environment.

Responsibilities

Serve as the primary technical advisor on the physical security technology stack and principal resource for physical security systems, integrations, architecture, performance, and platform health.
Develop and maintain operational standards, technology roadmaps, technical documentation, and system lifecycle plans.
Administer, support, and optimize Milestone XProtect video management systems, including integrations with CVEDIA-RT and BriefCam; Genetec optionality is noted as an area of awareness.
Manage video infrastructure supporting more than 3,000 cameras across multiple campuses and properties.
Maintain recording integrity, platform availability, camera health, retention compliance, and user permissions.
Develop and enforce standards for camera deployment, configuration, firmware management, and lifecycle replacement.
Support Lenel access control systems and other physical access control platforms; troubleshoot readers, controllers, field devices, credentials, and system-level issues.
Assist with system upgrades, expansions, integrations, migrations, and modernization initiatives.
Evaluate emerging technologies, analytics platforms, AI tools, and automation opportunities; test and validate capabilities through proofs of concept and pilot deployments, including near-flight drone concepts.
Identify opportunities to improve operational efficiency, situational awareness, alarm management, and security outcomes.
Help advance AI-driven monitoring, inference, training, alerting, and investigative capabilities.
Coordinate with server, storage, network, firewall, IT, and cybersecurity teams.
Manage integrations among video surveillance, access control, analytics, intercoms, communications systems, and monitoring platforms.
Assist in architecting scalable and resilient technology solutions that support operational requirements.
Troubleshoot cameras, access-control devices, readers, panels, VMS servers, analytics platforms, workstations, and associated infrastructure.
Coordinate repairs, upgrades, and maintenance with vendors, contractors, and integrators.
Monitor system health and proactively identify issues before they affect operations.
Support deployments, technology refreshes, system expansions, and capital improvement projects consistent with the client's vision.
Assist in defining technical requirements, evaluating vendors, validating solutions, and implementing approved technologies.
Manage multiple initiatives simultaneously while maintaining operational continuity.