Physical Security Technology & Projects Manager

WTW • New York, NY

5d

About The Position

The Physical Security Technology and Projects Manager will be responsible for supporting the global security systems and technology department through the following functions: System administration, configuration management, routine maintenance, performance tuning, and troubleshooting to maintain system integrity. The Physical Security Technology and Projects Manager will provide technical oversight and assistance to regional locations for all their physical security technology needs.

Requirements

• Minimum 5 years of relevant technology systems experience supporting physical security programs.
• Experience with physical security technology systems.
• Extensive experience in security operations, including: Electronic security technology management, Project management, Security systems support in large-scale environments.
• Expert-level knowledge of: CCURE 9000, Victor VideoEdge.
• Experience with other enterprise security platforms and technologies.
• Experience with server administration.
• Understanding of electronic security network infrastructure and architecture.
• Strong experience with enterprise security systems and communications.
• Ability to thrive in a fast-paced, rapidly changing environment with minimal supervision.
• Strong teamwork and collaboration skills, with attention to detail and effective communication abilities.
• Analytical problem-solving skills with a data-informed approach.
• Strong project management capabilities.
• Strong working knowledge of: Security alarm systems, Analog and digital video systems administration, Access control systems administration, Security system integration, System redundancy design.
• Strong knowledge of networked physical security systems and protocols, including: IP intercoms, IP cameras, Digital video recorders, Access control controllers, Alarm devices, Alarm panels.
• Demonstrated technical and professional expertise, with a commitment to staying current on industry developments and emerging technologies.
• Ability to perform all essential job functions with or without reasonable accommodation.
• Exposure to sensitive and confidential information.
• Regular computer use.
• Ability to see, hear, speak, and write clearly to communicate effectively with employees and customers.
• Occasional reaching, lifting of small objects, and operation of office equipment.
• Ability to adjust focus between close-range and distance vision.
• Ability to work independently and collaboratively as part of a team.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Support management with project planning and coordination to meet commitments on time and within resource limitations. With management approval, determine requirements, establish priorities, and monitor progress.
• Evaluate project status and resource utilization, implement changes as needed, review status reports prepared by project personnel, and modify schedules or plans as required.
• Meet regularly with client representatives to provide status updates, address actual or potential issues, support service level changes, assist with security planning, assessments, and surveys, and review/update post orders.
• Implement, maintain, audit, and enhance electronic security technology, including security systems, servers, software, and systems integrations.
• Support the administration and documentation of electronic security technology and provide training and technical support.
• Coordinate with third-party companies and vendors regarding electronic security technology projects, services, and maintenance activities.
• Ensure quality control of electronic security system installations.
• Manage and prioritize multiple large-scale physical security projects simultaneously.
• Analyze existing system processes and develop and implement recommended improvements.
• Assist and advise field technical personnel on system response procedures and operational theory.
• Manage projects involving security system configuration, implementation, and commissioning.
• Serve as a trusted Subject Matter Expert (SME) for electronic and physical security systems.
• Participate in an on-call security rotation.
• Work occasional nights and weekends as needed.

Benefits

• Health and Welfare Benefits: Mental health/emotional wellbeing (including Employee Assistance Program), medical (including prescription drug coverage and fertility benefits), dental, vision, Health Savings Account, Commuter Accounts, Health Care and Dependent Care Flexible Spending Accounts, company-paid life insurance, supplemental life insurance, AD&D, group accident, group critical illness, group legal, identify theft protection, wellbeing program, adoption assistance, surrogacy assistance, auto/home insurance, pet insurance and other work/life resources
• Leave Benefits: Paid holidays, annual paid time off (includes state/local paid leave where required), company-paid disability (short-term and long-term disability), other leaves (e.g., bereavement, FMLA, ADA, jury duty, military leave, and Parental and Adoption Leave), Paid Time Off
• Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Senior