Physical Security Systems Engineer (Forward Deployed)

HiveWatch•Dallas, TX

23h•Onsite

About The Position

HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we’re solving for our customers and equally passionate about the company we’re building. HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise”, we are modernizing what it means for businesses and their employees to truly feel safe. We're seeking a Physical Security Systems Engineer to join our team as a forward deployed resource embedded at AT&T's headquarters in Dallas, TX. This is a unique opportunity to work at the intersection of cutting-edge security technology and enterprise-scale deployment, serving as a dedicated technical resource in Global Workplace Solutions Shared Services supporting AT&T's Global Physical Security infrastructure.

Requirements

5+ years of hands-on experience deploying and managing physical security systems in enterprise environments
Deep technical knowledge of modern physical security technologies: Cloud-based access control systems, mobile credentials, biometrics, turnstiles, etc.
Cloud and hybrid video management systems and associated camera infrastructure
Visitor management systems and integration to access control
Integration platforms and APIs for physical security systems
Proven track record of large-scale system deployments and migrations
Strong understanding of system architecture, APIs, and integration methodologies
Excellent problem-solving skills and ability to work independently in a customer environment
Outstanding communication skills with both technical and non-technical stakeholders
Willingness to work on-site full-time at AT&T headquarters in Dallas, TX and travel to job locations as necessary

Nice To Haves

Experience with security operations center (SOC/GSOC) workflows and incident management
Familiarity with enterprise IT infrastructure and network security concepts
Experience working in forward deployed or embedded customer roles
Background in law enforcement or corporate security operations

Responsibilities

Deploy, manage, and optimize physical security systems at enterprise scale
Serve as the primary technical resource on-site, collaborating daily with AT&T's Global Real Estate, Global Security, and relevant IT teams and business unit stakeholders
Oversee the design and implementation of physical security integrations across cloud-based access control, video management systems, visitor management platforms, and other physical security technologies
Troubleshoot complex technical issues spanning multiple security systems and ensure seamless interoperability including connectivity to the Global Security Operations Center (GSOC)
Provide technical expertise and training to end users and stakeholders
Document system configurations and integration workflows
Identify opportunities for system improvements and enhanced operational efficiency
Work closely with the Global Real Estate and Global Security program managers to help facilitate technical alignment with program initiatives