Physical Security Systems Administrator

GM Financial•Fort Worth, TX

20h•Hybrid

About The Position

The Physical Security Systems Administrator (PSSA) will support the installation, configuration, administration and operational maintenance of GM Financials physical security systems infrastructure to include personnel access control systems, CCTV surveillance systems, integration with intrusion detection and fire alarm systems, and mobile phone push-to-talk applications. The PSSA will provide technical support and system training to various teams within Corporate Security. The PSSA will monitor infrastructure performance and work to resolve issues directly with security team members and system integrators. This position requires 24x7 on call support to respond to security systems issues and emergencies.

Requirements

Knowledge of Physical Security Systems best practices, guidelines and standards
Intermediate knowledge of networked access control and badging systems, video management systems and alarm systems (e.g. Lenel, OnGuard, Avigilon)
Knowledge of personnel access control and intrusion detection systems, access control hardware (e.g. PIR/REX devices, strikes, locks), and asset protection strategies
Understanding of permit, inspection and licensing requirements for system installations
Proficient with Microsoft office suite of programs including Word, Excel, PowerPoint, and SharePoint
Proficient with the following technologies: Active Directory, SQL Server, Windows and Linux operating systems, network cabling/switches, server administration, system remote management, as well as data import, export and manipulation
Demonstrated ability to analyze and troubleshoot problems efficiently
Ability to read electronic schematic and architectural drawings; basic electrical engineering or cabling experience is a plus
Ability to coordinate multiple complex technical issues
Excellent planning, organizational and project management skills
Strong verbal and written communication skills, with the ability to deliver technical instructions
Proven self-starter with ability to work independently with minimal supervision and in a team environment
Ability to build and maintain strong working relationships with stakeholder groups
Developing and sustaining internal/external customer relationships
Good organizational skills
Team player with the ability to effectively work individually in a fast paced environment
1-2 years of experience with physical security system design and engineering or similar experience required
1-2 of experience planning and executing security systems installations in office and data center deployments required
High School Diploma or equivalent required
Bachelor’s Degree in Criminal Justice, Computer Science, Management Information Systems (MIS) in related field or equivalent work experience required

Nice To Haves

Professional board certification in a relevant security discipline preferred
Lenel, OnGuard, Avigilon Administrator/Training or other relevant training certificates are desirable
Strong knowledge of basic electrical theories and circuitry concepts preferred

Responsibilities

Perform security system administration, configuration management, routine maintenance, and troubleshooting to maintain system integrity
Assist in the coordination of system implementation and upgrades; provide technical and operational guidance to security integrators
Collaborate and coordinate with IT stakeholders to ensure compliance with IT standards and network connectivity for all physical security devices
Manage maintenance work order process and provide updates as necessary
Organize and prepare detailed documentation of system performance, including service request records and analysis
Assists in training of end-users and other support personnel on security applications
Manage inventory of security equipment, components and consumables
Keep informed of current security trends, standards, guidelines, developments and techniques