Physical Security Specialist

Thomas Jefferson University • Philadelphia, PA

19h • Hybrid

About The Position

The Physical Security Specialist ensures the design, construction, repair and maintenance of all access control, intrusion detection, and video surveillance systems to meet physical security requirements of the Jefferson Enterprise. The incumbent receives and evaluates physical/technical security work orders and requests, investigates requests and troubleshoots problems where appropriate, establishes technical security mission priorities, coordinates with security integrator contractors; and make recommendations for necessary repairs and updates. Incumbent provides subject matter expertise related to security systems and platforms. Incumbent will oversee the work of outside contractors to ensure all work meets Jefferson's requirements and standards. Incumbent reviews and approves contractor invoices. Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. Assist with the procurement, installation, and maintenance of access control system and video management system, as well as integrating other safety and security subsystems, (i.e. intrusion detection, Omnigo and Strongline). Designs and/or oversees the work of low voltage security contractors who install wiring in Jefferson-wide new construction and remodel projects relating to electronic security systems. Review plans for all access control, intrusion, video surveillance, weapon detection and life safety alarm work related to new construction and renovations commensurate with Jefferson Public Safety Physical Security Standards. Responsible for scheduled maintenance, cleaning and minor repairs or adjustments to electronic devices, including but not limited to access control, video surveillance, and intrusion detection devices. Keeps equipment updated and operational, meeting the established local, state, federal and ADA requirements Primary point of contact for service requests on all systems associated with the Public Safety Department. Responds to phone, email, voice mail, verbal and written work orders. Issue and track work orders and work closely with security vendors to assure timely resolution of service issues. Supports security systems integration, mapping and software updates and helps train other public safety personnel in the use of these systems. Assists on new projects in both existing areas and new construction, helping with security assessments, vendor selection, technology upgrades, product selections, testing, field verification of systems, and inspection of work in progress for compliance with standards. Attends project meetings pertaining to security integration. Attends regular staff meetings of the Physical and Technical staff and works to resolve system and project-related issues. Must work to obtain an accredited physical security certification within the first eighteen months from the date of hire, (i.e. CHPA, PSP) Oversees issuing and assigning access rights for access control cards or key fobs and decommissioning the aforementioned access technologies/instruments. Coordinates low-voltage electrical work of contractors related to repair, renovation, and maintenance activities of systems, including intrusion detection systems and equipment, video surveillance systems and equipment, and access control systems and equipment. Performs other duties as assigned.

Requirements

• Ability to work under pressure regarding strict deadlines and project milestones.
• Ability to work varying work schedules that occur on an intermittent basis.
• Bachelor’s degree preferred.
• Five years of experience working with security systems, including service and maintenance across a broad spectrum of access control, intrusion, and video surveillance systems.
• One year of experience inspecting access control and video surveillance systems.
• Basic physical security project management best practices experience regarding security systems to include service and maintenance across a broad spectrum of access control, intrusion and video surveillance systems such as, Victor, Software House, Genetec and Lenel.
• Working knowledge of low voltage systems.
• Working knowledge of network principles.

Nice To Haves

• Accredited physical security certification (e.g., CHPA, PSP) to be obtained within the first eighteen months from the date of hire.

Responsibilities

• Ensures the design, construction, repair and maintenance of all access control, intrusion detection, and video surveillance systems.
• Receives and evaluates physical/technical security work orders and requests, investigates requests and troubleshoots problems.
• Establishes technical security mission priorities and coordinates with security integrator contractors.
• Makes recommendations for necessary repairs and updates.
• Provides subject matter expertise related to security systems and platforms.
• Oversees the work of outside contractors to ensure all work meets requirements and standards.
• Reviews and approves contractor invoices.
• Assists with the procurement, installation, and maintenance of access control system and video management system.
• Integrates other safety and security subsystems (e.g., intrusion detection, Omnigo, Strongline).
• Designs and/or oversees the work of low voltage security contractors for wiring in new construction and remodel projects.
• Reviews plans for electronic security systems related to new construction and renovations.
• Performs scheduled maintenance, cleaning, and minor repairs/adjustments to electronic devices.
• Keeps equipment updated and operational, meeting local, state, federal, and ADA requirements.
• Serves as the primary point of contact for service requests on all systems associated with the Public Safety Department.
• Responds to phone, email, voice mail, verbal, and written work orders.
• Issues and tracks work orders and works closely with security vendors to assure timely resolution of service issues.
• Supports security systems integration, mapping, and software updates.
• Helps train other public safety personnel in the use of these systems.
• Assists on new projects, including security assessments, vendor selection, technology upgrades, product selections, testing, field verification, and inspection of work.
• Attends project meetings pertaining to security integration.
• Attends regular staff meetings and works to resolve system and project-related issues.
• Obtains an accredited physical security certification within the first eighteen months of hire (e.g., CHPA, PSP).
• Oversees issuing and assigning access rights for access control cards or key fobs and decommissioning these technologies.
• Coordinates low-voltage electrical work of contractors for repair, renovation, and maintenance activities of systems.
• Performs other duties as assigned.

Benefits

• Medical (including prescription)
• Supplemental insurance
• Dental
• Vision
• Life and AD&D insurance
• Short- and long-term disability
• Flexible spending accounts
• Retirement plans
• Tuition assistance
• Voluntary benefits (group rates on insurance and discounts)
• Tuition discounts at Thomas Jefferson University (after one year of full-time service or two years of part-time service)
• Medical (including prescription) insurance for all colleagues

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level