Physical Security Program Manager

Trupanion•Seattle, WA

3d•Onsite

About The Position

Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves. This position is open to candidates in the Seattle area. You’ll work on-site at our casual, pet-friendly office five days a week, along with on-call for after-hours security incidents at 6100 Building and other Trupanion offices. Under the supervision of the Facilities Director, the Physical Security Program Manager will develop and implement effective security strategies, programs, and protocols to protect the Trupanion offices and 6100 Building against all physical security risks.

Requirements

High School graduate or equivalent required
5+ years relevant experience
Security program development experience required
Experience with CCTV setup and maintenance required
Valid driver's license, proof of insurance or insurability
Clean driving record for the last 5 years
Intermediate Computer experience & knowledge of Microsoft Office suite (Outlook, Excel, and Word)

Nice To Haves

Certified Protection Professional strongly preferred
Experience developing and overseeing security programs remotely preferred
Basic knowledge of pertinent codes and regulations is desirable
Excellent customer service skills
Handle multiple projects, activities and tasks simultaneously
Prioritize time and efforts based on overall organization needs/requirements
Ability to troubleshoot and think outside the box for creative solutions to problems
Proven ability to effectively lead team and peers
Establish and maintain effective working relationships with staff, vendors and visitors to facility, working harmoniously with diverse groups of individuals
Must be resourceful, self-motivated and dependable along with top notch interpersonal skills and a positive attitude

Responsibilities

Strategic oversight and tactical execution of Physical Security programs at Trupanion Seattle HQ, Trupanion North Vancouver Office (NVO) and the 6100 Building
Develop, update, and maintain a robust physical security program for the Trupanion Seattle HQ Office, the Trupanion NVO, the 6100 Building management, and other Trupanion physical office locations as required
Including plans and training for (not limited to): Onsite physical security for building, Active Shooter, Executive Protection Program (as requested), Travel Protection Program, Personal security/safety, Risk Assessment and Management, and other relevant programs as needed
Manage and maintain relationship with Security vendor(s)
Review and update contract(s) as needed to ensure program meets organizational needs
Define KPIs, review and update post orders, and ensure vendors meet all program requirements
Collaborate with UK Office team members to ensure a robust security program exists for that office and provide support for any updates or concerns
Complete risk/threat assessments for office and building as required by current policies or per industry best practices
Perform periodic program reviews and updates to ensure processes are effective, efficient, and meet requirements
Identify security risks, provide appropriate solutions, and implement approved projects
Day-to-day operations oversight and management
Oversee onsite security vendor at 6100 Building
Manage the onsite CCTV system for Trupanion Seattle HQ 6100 Building, and other Trupanion offices including system review, updates, redesign, and changes as needed
Primary owner and contact for North Vancouver Office alarm monitoring company
Oversee security aspects of all access policies/programs
Team member access
Visitor/guest access
Vendor/contractor access
Loaner badges
On call for after-hours security incidents at 6100 Building and Trupanion offices
Review and approval of invoices related to security services and equipment
Identify security risks, scope and recommend solutions for implementation.
Complete projects as approved/budgeted.
Create and manage the annual security program budget.
Performs various security related tasks and requests.
Drive and Operate company vehicles as required.
Performs other related duties as assigned.