Physical Security Manager

GTA•Tamuning, GU

11d•Onsite

About The Position

GTA Data Centers is seeking a Physical Security Manager to own the day-to-day physical security program for our data centers. This role covers access control, badge discipline, visitor and escort processes, delivery/package and RMA security controls, CCTV review, incident records, security evidence, and controlled-space behavior. It's a great opportunity for a security professional who is calm, observant, organized, and comfortable enforcing clear security standards in a customer-facing critical environment. As a Physical Security Manager at GTA Data Centers, you'll administer access control, coordinate escorts and visitor support, operate security investigations, and maintain security policies, training, and evidence. Other essential job functions include: Administer access control rules, badge issuance, badge changes, visitor access, access removals, and access review records. Maintain evidence for access approvals, access reviews, badge logs, visitor records, delivery/package access evidence, RMA custody/security evidence, key control, cage access, and restricted-area access. Ensure every individual uses their own badge and that access exceptions are escalated through approved policy. Coordinate with IT, Documentation and Assets, and GTA NOC where physical security systems or records intersect. Coordinate escorts for customers, vendors, visitors, contractors, deliveries, RMAs, and restricted-space work. Define escort expectations, escort assignment rules, controlled-space behavior, visitor process requirements, and post-order expectations. Support customer audits, customer visits, vendor work, deployment windows, decommissioning, package receipt, RMA receipt/return, asset receiving, and emergency response. Operate or oversee CCTV review, access-control event review, security alarm review, patrol expectations, and incident records. Investigate physical security incidents, access anomalies, tailgating reports, badge issues, visitor process failures, and suspicious activity. Maintain a security corrective-action list and track closure of deficiencies. Perform weekly data hall inspections and provide findings to the Director of Operations and Facility Engineer. Maintain physical security post orders, procedures, access request workflows, security evidence requirements, and controlled-space standards. Train employees, vendors, GTA NOC onsite staff, and assigned escorts on local security procedures. Ensure security evidence is complete, retrievable, and suitable for management review and customer audit support. Performs other related duties and special projects assigned to support evolving business priorities

Requirements

Strong judgment, professionalism, and ability to enforce security standards consistently regardless of title, customer, or role.
Working knowledge of access control, badges, CCTV, visitor management, incident reporting, and security evidence practices.
Ability to write clear procedures, incident notes, post orders, corrective actions, and security review summaries.
Comfortable working with customers, vendors, executives, technicians, and after-hours support teams.
Ability to stay calm during incidents and communicate clearly when facts, access, or safety are uncertain.
High school diploma or equivalent required.
Must be able to work within GTA policy, customer confidentiality expectations, and controlled-access requirements.
Must possess a valid driver’s license and be willing to travel between various locations
Must be able to pass required background checks and follow data center security, safety, and access-control policies.

Nice To Haves

Associate degree, security training, law enforcement, military, emergency management, or equivalent experience preferred.
2 or more years in physical security, access control, military, law enforcement, emergency response, facilities security, customer-facing security, or a related field preferred.
Data center experience is helpful but not required.
Experience with badge systems, CCTV platforms, visitor logs, spreadsheets, ticketing systems, or audit records is preferred; training can be provided for site-specific tools.
Security, emergency response, CPR/first aid, CPP, PSP, or similar certifications are helpful but not required at hire.

Responsibilities

Administer access control rules, badge issuance, badge changes, visitor access, access removals, and access review records.
Maintain evidence for access approvals, access reviews, badge logs, visitor records, delivery/package access evidence, RMA custody/security evidence, key control, cage access, and restricted-area access.
Ensure every individual uses their own badge and that access exceptions are escalated through approved policy.
Coordinate with IT, Documentation and Assets, and GTA NOC where physical security systems or records intersect.
Coordinate escorts for customers, vendors, visitors, contractors, deliveries, RMAs, and restricted-space work.
Define escort expectations, escort assignment rules, controlled-space behavior, visitor process requirements, and post-order expectations.
Support customer audits, customer visits, vendor work, deployment windows, decommissioning, package receipt, RMA receipt/return, asset receiving, and emergency response.
Operate or oversee CCTV review, access-control event review, security alarm review, patrol expectations, and incident records.
Investigate physical security incidents, access anomalies, tailgating reports, badge issues, visitor process failures, and suspicious activity.
Maintain a security corrective-action list and track closure of deficiencies.
Perform weekly data hall inspections and provide findings to the Director of Operations and Facility Engineer.
Maintain physical security post orders, procedures, access request workflows, security evidence requirements, and controlled-space standards.
Train employees, vendors, GTA NOC onsite staff, and assigned escorts on local security procedures.
Ensure security evidence is complete, retrievable, and suitable for management review and customer audit support.
Performs other related duties and special projects assigned to support evolving business priorities