Physical Security Control Room Operator

Barclays • New York, NY

1d • $52,000 - $75,000 • Onsite

About The Position

Embark on a transformative journey as a Physical Security Control Room Operator. At Barclays, our vision is clear – to redefine the future of banking and help craft innovative solutions. You will join our team and play a key role in identifying emerging threats and risks to help ensure the safety and security of Barclays colleagues. In this role, you will support incidents by monitoring, tracking, reporting, and escalating critical information to administration and key stakeholders. You will be instrumental in helping prevent and deter potential risks, while also being prepared to respond quickly and effectively if an incident occurs.

Requirements

• Possess a foundation in security operations and control room environments, including access control and monitoring systems
• Demonstrate the ability to effectively guide security inquiries and deliver clear, timely reporting to senior stakeholders
• Have broad experience across physical security, incident, and security technologies
• Exhibit evaluative, documentation, and communication skills with keen attention to detail
• Thrive in fast-paced environments, demonstrating urgency, sound judgment, and a collaborative approach to achieving team targets
• A demonstrated ability to effectively interpret and apply established processes and procedures within a dynamic operational environment
• Evaluative capabilities, with the aptitude to assess multi-faceted information and deliver clear, concise, and timely insights and recommendations
• Well-developed technical, administrative, and organizational capabilities that support operational efficiency and effectiveness
• Risk and controls
• Change and transformation
• Business acumen
• Strategic thinking
• Digital and technology
• Job-specific technical skills

Nice To Haves

• The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• Barclays Values of Respect, Integrity, Service, Excellence and Stewardship
• Barclays Mindset – to Empower, Challenge and Drive

Responsibilities

• Management of specialist security services to support the bank’s regions through site level security oversight activities including the execution of security risk assessments and the alignment of security objectives, contractor management to review the effectiveness of existing physical controls.
• Implementation of security policies to ensure the effectiveness of existing security operations and controls such as the bank's systems, applications and networks.
• Development and implementation of risk management strategies to identify and mitigate physical security risks, including access, fire and natural disasters, and implement security controls and provide training to colleagues to mitigate those risk.
• Development of crisis management and contingency plans for the bank's facilities, evaluated through simulations, to demonstrate how colleagues should coordinate with stakeholders during a crisis.
• Management of stakeholder relationship including colleagues, vendors and regulatory agencies to align security operations with the bank's objectives.
• Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
• They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard.
• Manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
• Check work of colleagues within team to meet internal and stakeholder requirements.
• Provide specialist advice and support pertaining to own work area.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to.
• Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
• Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
• Make judgements based on practise and previous experience.
• Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
• Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
• Build relationships with stakeholders/ customers to identify and address their needs.
• Support incidents by monitoring, tracking, reporting, and escalating critical information to administration and key stakeholders.
• Help prevent and deter potential risks, while also being prepared to respond quickly and effectively if an incident occurs.

Benefits

• The minimum and maximum salary/rate information above includes only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed