Physical Access Control Systems (PACS) Engineer
About The Position
Capital Technology Group (CTG) is seeking a Physical Access Control Systems (PACS) Engineer to design and lead scalable, secure, mission-driven technical solutions supporting federal modernization initiatives. This role involves supporting and maintaining PACS across field sites, administering and troubleshooting Gallagher and C•CURE PACS platforms, and managing supporting Windows Server and SQL Server infrastructure. The engineer will also provide field-site technical support, resolve hardware, software, and connectivity issues, and support ePACS deployments, automation, and environment maintenance. Additionally, the role includes troubleshooting on-site hardware issues in coordination with the ePACS team, supporting ePACS database infrastructure and field-site connectivity, and documenting recurring issues, troubleshooting steps, and resolutions.
Requirements
- US Citizen
- Ability to obtain Public Trust clearance
- 2+ years of hands-on experience administering and troubleshooting Gallagher and/or C•CURE PACS
- Experience with Windows Server and SQL Server
- Familiarity with networking, field hardware, and system connectivity
- Experience supporting system deployments, maintenance, or automation
- Strong troubleshooting and problem-solving skills
- Hands-on engineer with experience supporting physical access control systems
- Strong troubleshooting skills across hardware, software, networking, and infrastructure
- Comfortable supporting field sites and working through technical issues independently
- Organized and customer-focused with strong documentation and communication skills
Nice To Haves
- Experience with Lenel physical access control systems
- Experience with DevOps tools and practices
- Experience supporting distributed or remote field-site infrastructure
- Relevant PACS/ePACS certifications
Responsibilities
- Support and maintain Physical Access Control Systems (PACS) across field sites
- Administer and troubleshoot Gallagher and C•CURE PACS platforms
- Manage supporting Windows Server and SQL Server infrastructure
- Provide field-site technical support and resolve hardware, software, and connectivity issues
- Support ePACS deployments, automation, and environment maintenance
- Troubleshoot on-site hardware issues in coordination with the ePACS team
- Support ePACS database infrastructure and field-site connectivity
- Document recurring issues, troubleshooting steps, and resolutions
Benefits
- Remote Work
- Competitive Compensation Package
- Medical, Dental, and Vision
- Life Insurance, Short/Long Term Disability
- Employee Assistance Program
- 401(k) with 4% matching
- Liberal PTO vacation policy
- Generous Annual Continuing Education
- Annual Wellness Budget
- Bonus Incentive Programs (Employee referrals and performance-based rewards)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
