Photolink Appraiser

Intact FCMississauga, ON
CA$59,300 - CA$72,500Hybrid

About The Position

We are looking for a Photolink Appraiser to join our growing team! This role is a new member of our growing team. We are an equal opportunity employer. At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs. Learn more about our recruitment process and your candidate journey here. Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility. If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Requirements

  • Minimum of 4 years' auto body repair experience, including knowledge of estimating software (Audatex and Mitchell) or an equivalent combination of post-secondary education in a related industry (or any combination of equivalent education and experience).
  • Comprehensive knowledge of the principles and techniques of automobile physical damage repairs and replacement.
  • Computer proficient and able to effectively navigate through various systems.
  • Strong analytical skills with the ability to define problems, collect data, establish facts and draw valid conclusions.
  • Effective verbal and written communication skills with the capability to draft claims reports.
  • Commitment to continuing education.
  • Must be customer driven.

Responsibilities

  • Determine the causes and origin of damage that occurred during an accident by examining the vehicle using a software application. Claims handled will be of varying degrees of complexity depending on the incumbent's experience.
  • Assess and approve repair estimates for claims adjusters, by comparing the estimate to the assessment made on examination of the vehicle.
  • May be called upon to establish the market value of vehicles based on the information provided by claims adjusters, using the various tools outlined in the appraisers' standards and procedures manual.
  • Use digital automated evaluation systems to standardize repair estimates and avoid errors.
  • Negotiate and communicate a best repair practice or procedure.
  • Ensure productivity and service quality, using the appraisers' standards and procedures manual and relating performance to the Claims Department's quantitative and qualitative objectives.

Benefits

  • Flexible work arrangements and a hybrid work model
  • Possibility to purchase up to 5 extra days off per year
  • Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
  • Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
  • Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 7.5%
  • Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
  • Defined benefit pension plan offering the opportunity to receive guaranteed income for life.
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