Photography Team Member - Dollywood's Splash Country - Seasonal

All Career•Pigeon Forge, TN

2d•Onsite

About The Position

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It’s not a difference that you can touch or see - it’s a difference you can feel. We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. We are seeking a Photography Team Member for Dollywood Parks & Resorts who will embody the heart and soul of our mission of creating memories worth repeating while caring deeply about our brand. We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Photography Team Member will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. This position provides friendly and efficient guest service while taking, processing and selling high quality digital photos. All to be done in a manner consistent with the mission, values, and operating philosophies of the Dollywood Company. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Requirements

Must be 14 years of age or older
High school diploma or equivalent
Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
Must be self-motivated and disciplined
Must maintain strict confidentiality and judgment regarding privileged information
Must be committed to continuous improvement
Must have professional appearance with good personal hygiene
Must promote and support a “team” work environment by cooperating and helping co-workers
Must be productive in a fast-paced environment
Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
Able to comprehend instructions and retain information
Able to perform duties consistent with creating a safe and secure environment for hosts and guests
Able to be flexible to handle frequent changes in priorities
Able to add, subtract, multiply and divide with accuracy
Must be able to effectively communicate with fellow Guests and Hosts using approved communication methods
Able to tolerate various temperatures (0 to 140 degrees) while working outdoors
Able to operate/drive a company vehicle with valid driver’s license and insurance
Able to meet the physical demands of the job
Must be friendly, outgoing, polite, courteous, honest, dependable, mature, have a positive attitude and good judgement to make sound decisions
Able to work in chemically treated water
Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees
Must have manual dexterity necessary to complete all job duties
Able to sit and/or stand for long/short periods
Able to work in small, confined area
Able to lift up to 50 lbs., with assistance
Willing to work in any assigned area(s) and perform other functions as assigned
Able to tolerate detergents and chemicals
Able to be flexible to handle frequent changes in priorities
Able to have a pro-active mindset with a high sense of urgency
Able to perform other duties as assigned

Nice To Haves

Previous experience in retail or service environment preferred
Demonstrated computer skills with the ability to learn a POS system

Responsibilities

Approaches guests and offers photo services in a friendly manner
Delivers high quality images to guests, accurately setting camera settings prior to shooting photos
Computes sale prices, total purchases, receives and processes payments, and balances cash drawer utilizing a POS register all while ensuring proper handling of customer credit card information in compliance with PCI standards
Assists guests by answering questions and providing product information
Ensures photo booth is stocked, clean, prepared and organized
Handles all equipment safely with care; promptly communicates equipment issues
Demonstrates effective salesmanship techniques
Complies with all department and park specific policies, legal requirements, dress code standards, procedures, and initiatives
Follows All Host Safety Standards and General Safety Training guidelines and uses associated injury prevention measures
Suspends operation when continuation would be inconsistent with Safety Standards or Procedures or presents a safety hazard to Guests or Hosts
Represents Dollywood in a positive manner by being friendly and courteous to guests. Ensuring 100% satisfaction with their park experience
Management reserves the right to change and/or add to these duties at any time