Photo Video Manager
Cruise Academy•Cancún, Worldwide
•Onsite
About The Position
The Photo Video Manager is responsible for leading the onboard Photo Teams in delivering exceptional customer service and achieving key revenue and performance targets. The ideal candidate will be an inspiring leader with a passion for photography, strong management skills, and a commitment to excellence in customer satisfaction. As Photo Video Manager, they play a key role in delivering memorable experiences to guests while leading a dedicated team to success.
Requirements
- Demonstrated expertise in team building and problem-solving within a customer service-driven environment.
- Proven leadership experience in managing international teams and successfully achieving revenue targets within a cruise line setting.
- In-depth knowledge of cruise industry photography operations, products, and services.
- Exceptional coaching, communication, and interpersonal skills, with the ability to engage and motivate diverse teams.
- Minimum of 3 to 5 years’ prior experience in the cruise ship industry, specifically in a Photo Manager role or an equivalent capacity.
- Proficiency in the English language, both written and verbal, with a high level of fluency.
Responsibilities
- Achieve revenue and performance targets.
- Manage expense control.
- Coach and develop team members.
- Collaborate with onboard revenue teams.
- Drive customer satisfaction.
- Manage inventory and support loss prevention.
Benefits
- Single cabin with private bathroom facilities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
