Phone Operator

Canyonlands Community Health Care • Page, AZ

11h • Onsite

About The Position

Join our dedicated healthcare team as a Phone Operator, where you will play a vital role in delivering exceptional patient service and supporting the smooth operation of our front office. We are committed to creating a welcoming environment for our patients and staff, and we value professionalism, friendliness, and attention to detail in every interaction.

Requirements

• High school diploma or equivalent required
• Excellent communication skills, both verbal and written
• Strong interpersonal skills with a friendly and professional demeanor
• Ability to handle multiple tasks efficiently and accurately
• Proficiency in using electronic health records (EHR) systems and basic office software
• Ability to maintain confidentiality and adhere to privacy regulations

Nice To Haves

• Additional administrative or healthcare-related training preferred
• Previous experience in a healthcare or customer service environment is a plus

Responsibilities

• Greet patients and visitors in a professional, friendly, and hospitable manner
• Perform clerical duties related to daily front office operations, including updating and organizing patient charts
• Respond to inquiries and requests from patients, caregivers, and staff members promptly and courteously
• Answer a multiline telephone system professionally, directing calls to appropriate personnel
• Maintain accurate and organized patient information within the PM/EHR system
• Support administrative tasks to ensure efficient front office workflow

Benefits

• Vacation Time
• Paid Leave
• Medical, Dental, Vision, Life
• Short-Term & Long-Term Disability
• Accident & Critical Insurance
• Retirement plan offered

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees